Government of Alberta Systems Support Specialist Full Time in Calgary, AB

Government of Alberta

Branch Calgary AB CA

Systems Support Specialist
Calgary, AB

Court Technology Services (CTS) is seeking a Systems Analyst based in downtown Calgary. Experience with desktop/deskside support, audio visual and digital…


Open competition

Closing Date

May 27, 2015


Systems Analyst 1


Justice and Solicitor General


Calgary – Are you fantastic at providing a high level of customer service? We are rigorous in providing solutions for an exacting essential council of our colleagues. Court Technology Services (CTS) is seeking a Systems Analyst based in downtown Calgary. Are you an IT professional that is personable, energetic and thrives in playing an integral part? If this is a description of you, then Alberta Justice and Solicitor General is interested in meeting you.

You will work with a team responsible for day-to-day electronic device(s) support for a select group of users. We prevent any interruptions in the court proceedings by ensuring the digital recording and AV systems are functioning to specification. You will be interacting with the Judiciary, Directors, Managers and administrative staff.

Expert knowledge is required in supporting the hardware and software currently in use by CTS. We utilize various computing devices (computers, notebooks, smartphones, tablets) and numerous pieces of audio visual equipment.

The successful candidate will require strong written and verbal communication skills. Additionally, above average analytical/problem-solving skills will be essential to helping the clients resolve any problems with technology. The ability to work independently and set priorities is essential in this position. Occasional travel within the province may be required.


University graduation in Computer Science or an Information Technology related discipline. Equivalencies will be considered as follows: two-year diploma in computer technology or a related discipline supplemented with two years of related experience; or a related one-year certificate and three years related experience.

Experience with desktop/deskside support, audio visual and digital recording systems will be considered an asset. Experience working with Microsoft Office and Novell will be preferred.


$2,113.81 – $3,170.21 bi-weekly


This competition may be used to fill future full time, part time, permanent and temporary vacancies. Final candidates will be required to undergo a security screening and must have a valid driver’s license.

How to Apply

Online applications are preferred. If you apply online, please ensure your cover letter and resume are submitted as ONE file. If you are UNABLE to apply online, please submit your cover letter and resume, quoting the Job ID # to Berni Holowach, Alberta Justice and Solicitor General, Human Resource Services, 2nd Floor, 108 Street Building, 9942-108 Street NW, Edmonton, Alberta, T5K 2J5; Fax: (780) 643-9425.

Please provide a VALID e-mail address with your application as Interview Invitations will be sent out by e-mail.

Applicants who apply online will be able to track the status of the competition. Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted as ONE file.

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) – http://eae.alberta.ca/labour-and-immigration/overview-of-immigration/international-qualifications-assessment-service.aspx It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

We thank all applicants for their interest. All applications will be reviewed to determine which candidate’s education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Calgary, AB, CA
Posted on: 2015-05-23
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