Overview

Government of Alberta Services Coordinator (PS 1) Full Time in Barrhead, AB

Government of Alberta

Branch Barrhead AB CA

Position:
Services Coordinator (PS 1)
Location:
Barrhead, AB

The Government of Alberta is transforming the way we offer social-based assistance to clients. This competition may be used to fill future vacancies at the same…

Scope

Open Competition

Closing Date

June 1, 2015

Classification

Program Services 1

Ministry

Human Services

About Us

The Government of Alberta is transforming the way we offer social-based assistance to clients. If you love interacting with people face-to-face, then we’re looking for you!

A successful society is defined by its people and the opportunities available for them to fully and actively participate in all aspects of life and provide for their families. Human Services works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference!

Follow the link to see what else we have to offer: http://www.humanservices.alberta.ca/

Role

The Services Coordinator position responds to public inquiries regarding programs and services offered by the Ministry of Human Services and select Health programs. As the Services Coordinator, you must determine the needs of the client and then determine if a possible program or service is available to assist. As the first point of contact with Albertans accessing social-based programs and services, you are relied upon to engage positively with Albertans, create a welcoming and respectful environment, and effectively represent Alberta Human Services’ programs and services.

Working with minimal supervision, you will be required to respond directly to Albertans on a wide variety of inquiries. Your strong communication, client service, and interpersonal skills will ensure that clients receive a comprehensive service experience. You must keep up to date with current program information and parameters, and use problem solving skills to connect the caller to the appropriate subject matter expert.

In this role, you will deal directly with clients and have the ability to assist them and positively impact their lives immediately. If you have a passion for helping others, then we want to hear from you!

Qualifications

A related post-secondary diploma is required. Post-secondary education in the social sciences would be preferred. Recent related work experience with social based programs as well as experience in a customer service environment would be considered an asset. Equivalencies will be considered.

Salary

$2,035.19 – $2,645.60 Bi-weekly ($53,118 to $69,050 annually)

Notes

This competition may be used to fill future vacancies at the same or lower classification level across the Government of Alberta. Final candidates will be asked to undergo a security screening.

How to Apply

ONLINE APPLICATIONS ARE PREFERRED. Applicants who apply online will be able to track the status of this competition. When you apply online, please ensure your cover letter and resume are submitted as one file. If you are unable to apply online, please submit your cover letter and resume, quoting the Job ID, to: Chylynne Westen, Alberta Human Services, 3rd Floor Centre West, 10035 – 108 Street, Edmonton, AB, T5J 3E1. Phone: (780) 644-2987; Fax: (780) 644-4962.

For individuals who have obtained educational credentials from outside of Canada, it is recommended that you obtain an evaluation of your credentials from the International Qualifications Assessment Service (IQAS) and include the IQAS assessment certificate as part of your application. Further information on IQAS is available at:

http://eae.alberta.ca/labour-and-immigration/overview-of-immigration/international-qualifications-assessment-service.aspx

Closing Statement

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted via email.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Barrhead, AB, CA
Posted on: 2015-05-24
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