Government of Alberta Provincial Duty Officer (3 Positions) Full Time in Edmonton, AB

Government of Alberta

Branch Edmonton AB CA

Provincial Duty Officer (3 Positions)
Edmonton, AB

University graduation in a related field plus 2 years progressively responsible emergency management or other related experience Preference will be given to…

Are you looking for a job where you can make a difference? If you like the challenge of responding to a wide range of emergencies affecting Albertans, their property and the environment, then we have the role for you!

Provincial Duty Officer (PDO)
You will be part of the Alberta Emergency Management Agency (AEMA) team responsible for maintaining 24/7 monitoring and response to issues affecting public safety. You will be the primary interface between the AEMA and other GoA departments, other Federal/ Provincial/Territorial/International emergency management organizations as well as other key stakeholders. Your role includes maintaining provincial and external situational awareness on current and potential issues affecting public safety, responding to calls related to a wide range of scenarios, and from multiple sources at the same time, during a period of crisis. You will be expected to quickly assimilate information from a caller, recognize the hazard and conduct ‘triaging’ of calls based on the relative threat presented and set priorities for response. In your role, you will regularly deal with a multi-facet array of Government departments at all levels, diverse business and industry interests, and a variety of professional, volunteer, and citizen groups. You will apply risk management and emergency management principles, as well as AEMA Standard Operating Procedures to anticipate, analyze and be proactive to potential and emerging situations, while making sound decisions through taking necessary action and/or recommend actions as appropriate.

In this dynamic role you will be involved in a wide range of mitigation, preparedness, response, recovery, and program development duties, with responsibilities including providing advice, consultation and support to a wide range of stakeholders; assisting in the development of effective policies, procedures and plans for managing emergencies; creation, development and maintenance of public educational information campaigns; establishing, operating and maintaining communication systems; and monitoring the needs of Alberta communities and other GoA Ministries for support in disaster readiness, risk management, emergency response and business continuity. Your role involves working with extensive legislation and Government mandates, often dealing with complex situations during disaster or emergency response or mandates where mandates and jurisdictions overlap and/or are not clearly defined.

Provincial Duty Officer (Communications)
As a you will be an integral part of a team that provides AEMA with a 24 hours a day, 7 days a week operational capability for monitoring potential and emerging threats to public safety, and coordinating the Government of Alberta’s response to emergency events. On a day to day basis you will be responsible for building, maintaining, accurate and comprehensive situational awareness for the Province. You will be building the common operating picture on which all government agencies and other public safety stakeholders will depend. In an actual emergency, as a communications specialist, you will play a key role in the Provincial Operations Centre, aiding in the development of key information and communications reports.

You will monitor, collate, analyze and disseminate information as directed by the Provincial Operations Centre Manager, the Duty Manager or during an actual emergency, the Provincial Operations Centre Director. Based on your analysis and detailed knowledge of the situation, legislation, protocols and planning guidance, you will provide operationally focused options to senior management, usually on an urgent basis and with minimal supervision. As a communications specialist you will play a key role in the development of the common operating picture, which will include working closely with the communications staff from the Ministry and other government departments.

Following an event or disaster, and as a member of a learning organization, you will aid in the post-incident assessment process to ensure AEMA is always improving its operating procedures and protocols. Success in this role requires proficiency in risk analysis/management and other analytical techniques, advanced interpersonal communications skills, including; leadership, facilitation, mediation and team building/consensus making, excellent writing and presentation skills, the ability to deal with crisis situations, and the ability to manage time and work priorities with very limited supervision.

    These positions will require you to utilize the following competencies:
  • Agility
  • Drive for Results
  • Systems Thinking
  • Creative Problem Solving

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies: http://www.chr.alberta.ca/APSCompetencies


University graduation in a related field plus 2 years progressively responsible emergency management or other related experience Preference will be given to candidates with experience within an emergency management framework of mitigation, preparedness, response and recovery. Experience with planning, project management; risk management; Incident Command Systems; Government emergency plans, legislation mandates and agreements; and meteorology particularly as it relates to extreme weather events common in Alberta is a definite asset. A willingness to obtain an Air Brakes qualification and confidently operate a large, Command Post style vehicle is an asset. Equivalencies will be considered.


$2,588.03 to $3,394.66 bi-weekly (~$67,547- $88,600)


    The Government of Alberta offers:
  • Comprehensive benefits plan: http://www.chr.alberta.ca/employees/DocList122.cfm
  • Pension plan: http://www.pspp.ca/
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance

Position classification is currently under review. We currently have three (3) temporary positions up until March 30, 2018 available. Please include a cover letter with your application. This position involves shift work in 12 hour shifts, 7 days/week environment, with travel throughout Alberta and the rest of Canada. This position may be required to work in the Provincial Operations Centre or on field assignment during disaster situations and may be required to work extended and irregular hours and/or shifts with minimal notice, particularly during emergencies and exercise. A valid driver’s license and driver’s abstract are required. This competition may be used to fill current and future vacancies across government at the same or lower classification.

We thank all candidates for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.

Position Profile

Please see attached position profile for a detailed list of responsibilities: Coming Soon!

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Edmonton, AB, CA
Posted on: 2016-12-06
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