Government of Alberta Consumer Education & Engagement Specialist (PS3) Full Time in Calgary, AB

Government of Alberta

Branch Calgary AB CA

Consumer Education & Engagement Specialist (PS3)
Calgary, AB

Consumer Education & Engagement Specialist that will be located in Edmonton, the Consumer Education & Engagement Specialist will contribute to the…

The Utilities Consumer Advocate (UCA), Consumers Division, is seeking a professional that will be responsible for energy consumer education and engagement in Calgary and southern Alberta.

Reporting to the Sr. Consumer Education & Engagement Specialist that will be located in Edmonton, the Consumer Education & Engagement Specialist will contribute to the implementation of a comprehensive CEAP (Consumer Education and Awareness Program) consumer and stakeholder engagement plan. The outcomes of this position will impact the effectiveness of the UCA’s CEAP and complement the on-line component of the engagement plan. This role will ensure education and outreach activities and supporting products effectively engage Alberta consumers, including CEAP target audiences and associated stakeholder organizations. The position will assist in identifying and responding to issues faced by residential, farm and small business electricity and natural gas consumers by initiating, developing and delivering educational programs, publications, web content and other resources that empower these consumers and through its interactions with partner organizations.

The successful candidate must demonstrate personal initiative to identify, establish and cultivate positive relationships with a diverse range of internal and external stakeholders. The position requires strong relationship-building and communications skills (including verbal, writing, editing and proofreading) to develop and deliver workshops and presentations. Strong knowledge of the principles, approaches and techniques associated with effective public education and engagement will be required. Adaptability, creativity and broad technical literacy skills will be critical.


A University degree in a related field (Communications, Education or related discipline) or a Communications diploma, plus minimum 2 years of experience in public education and awareness. Experience in researching, writing (including writing for the web), editing and various presentations will be required. Experience in RedDot, HTML, CSS, Javascript and Search Engine Optimization will be considered assets. Equivalencies will be considered


$2,588.03 – $ 3,394.66 bi-weekly ($57,548 – 88,601 annually)


*Occasional weekend/evening work will be required due to the nature of the position.*

Valid Class 5 Alberta Driver’s License will be essential for this position.

This competition may be used to fill future vacancies.

How to Apply

Please submit your application online at https://www.jobs.alberta.ca/. Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted in one file. Ensure you quote the Job ID number and save using the following naming convention (Last name, First initial_Job ID Number). Applicants who apply online will receive an automated confirmation their resume has been received.

If you are unable to submit an electronic version of your resume, please contact Darlinda Rowbottom at (780) 427-2497.

Position Profile

To learn more about the requirements of the job, click here: https://www.jobs.alberta.ca/pprofile/pp1038752.htm

Closing Statement

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Calgary, AB, CA
Posted on: 2016-10-30
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