GL Mobile Communications Cellular Communications Consultant Full Time in Prince Albert, SK

Overview

GL Mobile Communications

Branch Prince Albert SK CA

Position:
Cellular Communications Consultant
Location:
Prince Albert, SK

Telecommunications equipment and services. Continuous training to learn new products and product features….

GL Mobile Communications is a locally owned and operated, team oriented company with two locations in Prince Albert. We have an immediate opening for a Cellular Communication Consultant. You must be self motivated, energetic, positive and eager to learn.

A high level of organization, communication and people skills are a must. We offer competitive wages and profit sharing programs. We offer our Health Benefits, group RRSP packages and employee purchase discounts.

Experience in retail sales is a definite asset.

POSITION SUMMARY:

Under the direction of the Sales Supervisor, provide front-line customer service in a retail environment. Communication consultants are the Company’s most visible representative to customers. Therefore, communication consultants must always act with tact and decorum to ensure customer needs are met. A communication consultant must identify and respond to customer needs, complete retail sales and provide front-line customer service. The position will involve the prioritizing of customer requirements and communicating with customers in-person, over the telephone or by email. Communication consultants must also provide after sale customer support and follow-up.

RESPONSIBILITIES:

– Dealing with the general public
– Provide front-line representation for the Company
– Provide exceptional customer service to all internal and external customers
– Continuous training to learn new products and product features
– Searching out new trends in the marketplace
– Work area cleanliness
– Continually apply safe work practices

Skills and Abilities Security and Safety
– Driving record check (abstract)
– Criminal record check (abstract)
Products/Services
– Telecommunications equipment and services
– Electrical and electronic equipment
Ability to Supervise
– 1 – 2 people
Transportation/Travel Information
– Own transportation
Type of Sales Account
– Local accounts
– National accounts
– Regional accounts
Essential Skills
– Significant use of memory
– Continuous learning
– Computer use
– Finding information
– Job task planning and organizing
– Critical thinking
– Decision making
– Problem solving
– Working with others
– Oral communication
– Writing
– Numeracy
– Document use
– Reading text
Work Conditions and Physical Capabilities
– Bending, crouching, kneeling
– Standing for extended periods
– Combination of sitting, standing, walking
– Sitting
– Ability to distinguish between colours
– Hand-eye co-ordination
– Attention to detail
– Manual dexterity
– Tight deadlines
– Work under pressure
– Fast-paced environment
Customers/clients
– Commercial establishments
– Consumers
– Domestic governments
– Industry
Specific Skills
– Troubleshoot technical problems related to equipment
– Train customers’ staff in the operation and maintenance of equipment
– Assess client’s needs and resources and recommend the appropriate goods or services
– Identify and solicit potential clients
– Promote sales to existing clients
– Consult with clients after sale to provide ongoing support
– Resolve product and service related problems
Work Location Information
– On-site customer service
Credentials (certificates, licences, memberships, courses, etc.)
– Not required