Overview

Georgian College Housekeeping Team Lead – Kempenfelt Conference Centre Part Time in Innisfil, ON

Georgian College

Branch Innisfil ON CA

Position:
Housekeeping Team Lead – Kempenfelt Conference Centre
Location:
Innisfil, ON

Reporting to the General Manager, the incumbent ensures the Centre is providing a clean, sanitized and well maintained appearance by performing specific…

THIS IS A CONTRACT (PART-TIME) POSITION. This position is scheduled for up to a maximum of 24 hours per week and the hours of work include days, evenings and weekends.

Reporting to the General Manager, the incumbent ensures the Centre is providing a clean, sanitized and well maintained appearance by performing specific cleaning duties in various areas including guest bed / bath rooms and common areas, providing daily guidance to the housekeeping staff, managing inventory control, and coordinating / providing resolutions for customer requests and concerns. Specific duties include, but are not limited to:

Duties and Responsibilities

  • Cleaning, sanitizing and refreshing guest bedrooms and bathroom which includes, washing, wiping, vacuuming, dusting, making beds and changing bed linens and replacing guest room supplies
  • Laundering towels (wash, dry, fold and stock)
  • Cleaning, sanitizing and restocking public washrooms
  • Cleaning, sanitizing floors, walls, stairs and stairwell areas
  • Vacuuming public areas and hallways
  • Dusting and polishing furniture, ledges, sills, etc.
  • Refreshing meeting rooms during client breaks
  • Restocking housekeeping supply rooms at the end of each shift
  • Assisting with the recruitment and hiring of housekeeping staff and facilitating staff training
  • Coordinating and liaising with front desk and conference department staff to fulfill guest requests and investigate complaints or concerns
  • Preparing and assigning the regular daily work assignments as well as extra cleaning assignments for housekeeping staff
  • Preparing, updating and monitoring monthly work schedules for housekeeping staff
  • Conducting daily inspections and completing inspection checklists of the public areas and guestrooms
  • Monitoring, tracking and managing inventory control of all housekeeping supplies including ensuring clean linen in all buildings

Qualifications

  • Successfully completed a high school diploma
  • Two years’ experience in a housekeeping position in a hotel or conference centre environment where duties included stocking and cleaning guest bed / bath rooms and common areas
  • One year experience as a team lead where duties included assisting with recruitment, preparing schedules, assigning work tasks and facilitating training, conducting and completing inspections, and tracking / monitoring inventory
  • Proven customer service skills to respond to and accommodate customers’ requests and resolve concerns or complaints
  • Communication skills (oral and written) to communicate with staff and customers as well as prepare and coordinate inventory requests
  • Organizational and time management skills with the ability to prioritize
  • Must meet the physical demands of the position (i.e. bending, carrying lightweight supplies, linens, etc.)
  • Ability to work independently as well as within a team environment
  • Ability to work non-traditional hours is required as specified (days, evenings and weekends)

Note* The Kempenfelt Conference Centre is located at 3722 Fairway Road, Innisfil, ON and is notserviced by public transportation

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Innisfil, ON, CA
Posted on: 2015-09-22
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