Georgian College Housekeeping Team Lead – Kempenfelt Conference Centre Part Time in Innisfil, ON

Overview

Georgian College

Branch Innisfil ON CA

Position:
Housekeeping Team Lead – Kempenfelt Conference Centre
Location:
Innisfil, ON

Reporting to the General Manager, the incumbent ensures the Centre is providing a clean, sanitized and well maintained appearance by performing specific…

THIS IS A CONTRACT (PART-TIME) POSITION. This position is scheduled for up to a maximum of 24 hours per week and the hours of work include days, evenings and weekends.

Reporting to the General Manager, the incumbent ensures the Centre is providing a clean, sanitized and well maintained appearance by performing specific cleaning duties in various areas including guest bed / bath rooms and common areas, providing daily guidance to the housekeeping staff, managing inventory control, and coordinating / providing resolutions for customer requests and concerns. Specific duties include, but are not limited to:

Duties and Responsibilities

• Cleaning, sanitizing and refreshing guest bedrooms and bathroom which includes, washing, wiping, vacuuming, dusting, making beds and changing bed linens and replacing guest room supplies
• Laundering towels (wash, dry, fold and stock)
• Cleaning, sanitizing and restocking public washrooms
• Cleaning, sanitizing floors, walls, stairs and stairwell areas
• Vacuuming public areas and hallways
• Dusting and polishing furniture, ledges, sills, etc.
• Refreshing meeting rooms during client breaks
• Restocking housekeeping supply rooms at the end of each shift
• Assisting with the recruitment and hiring of housekeeping staff and facilitating staff training
• Coordinating and liaising with front desk and conference department staff to fulfill guest requests and investigate complaints or concerns
• Preparing and assigning the regular daily work assignments as well as extra cleaning assignments for housekeeping staff
• Preparing, updating and monitoring monthly work schedules for housekeeping staff
• Conducting daily inspections and completing inspection checklists of the public areas and guestrooms
• Monitoring, tracking and managing inventory control of all housekeeping supplies including ensuring clean linen in all buildings

Qualifications

• Successfully completed a high school diploma
• Two years’ experience in a housekeeping position in a hotel or conference centre environment where duties included stocking and cleaning guest bed / bath rooms and common areas
• One year experience as a team lead where duties included assisting with recruitment, preparing schedules, assigning work tasks and facilitating training, conducting and completing inspections, and tracking / monitoring inventory
• Proven customer service skills to respond to and accommodate customers’ requests and resolve concerns or complaints
• Communication skills (oral and written) to communicate with staff and customers as well as prepare and coordinate inventory requests
• Organizational and time management skills with the ability to prioritize
• Must meet the physical demands of the position (i.e. bending, carrying lightweight supplies, linens, etc.)
• Ability to work independently as well as within a team environment
• Ability to work non-traditional hours is required as specified (days, evenings and weekends)

Note* The Kempenfelt Conference Centre is located at 3722 Fairway Road, Innisfil, ON and is notserviced by public transportation