Gas Unlimited Customer Service Representative Contract in Winnipeg, MB

Overview

Gas Unlimited

Branch Winnipeg MB CA

Position:
Customer Service Representative
Location:
Winnipeg, MB

The successful candidate will provide customer service for all client’s brands to our grower, retail and vendor customer network and will be responsible for:….

Location: Winnipeg, MB

Duration: 1+ Years

Skills Required:

• Customer focused, and results oriented

• Strong communication, organization and planning skills.

• Proficient computer skills

• Team player, deadline driven, and a positive attitude

• Written and oral French language skills are considered an asset

Duties & Responsibilities:

• The successful candidate will provide customer service for all client’s brands to our grower, retail and vendor customer network and will be responsible for:

• Providing technical & agronomic expertise via our 1-800 Technical Support line across our seed, trait, chemistry, biological, and seed treatment business.

• Problem solving customer issues

• Responding to customer inquiries via phone and e-mail

• Developing processes to meet customer needs

• Executing on customer focused projectsIn addition, our Trait Ops Representatives are also responsible for:

• Building/maintaining relationships with internal contacts across brands and areas of business

• Understanding our business processes, products, services and programs offered

• Understanding our technical product commitments, warranties, and guarantees

• Reporting and tracking of customer data and information

• Assist with reconciliation of Independent and Co-op dealers

• Data entry and analytics

• Maintain excellent relationship with Key contacts at dealers

• Assist with TSA Validation, activation, mailout

• Program data management support

Job Type: Contract

Required experience:

• Customer Service: 4 years