Overview

Gas Unlimited Customer Service Representative Contract in Winnipeg, MB

Gas Unlimited

Branch Winnipeg MB CA

Position:
Customer Service Representative
Location:
Winnipeg, MB

The successful candidate will provide customer service for all client’s brands to our grower, retail and vendor customer network and will be responsible for:….

Location: Winnipeg, MB

Duration: 1+ Years

Skills Required:

  • Customer focused, and results oriented
  • Strong communication, organization and planning skills.
  • Proficient computer skills
  • Team player, deadline driven, and a positive attitude
  • Written and oral French language skills are considered an asset

Duties & Responsibilities:

  • The successful candidate will provide customer service for all client’s brands to our grower, retail and vendor customer network and will be responsible for:
  • Providing technical & agronomic expertise via our 1-800 Technical Support line across our seed, trait, chemistry, biological, and seed treatment business.
  • Problem solving customer issues
  • Responding to customer inquiries via phone and e-mail
  • Developing processes to meet customer needs
  • Executing on customer focused projectsIn addition, our Trait Ops Representatives are also responsible for:
  • Building/maintaining relationships with internal contacts across brands and areas of business
  • Understanding our business processes, products, services and programs offered
  • Understanding our technical product commitments, warranties, and guarantees
  • Reporting and tracking of customer data and information
  • Assist with reconciliation of Independent and Co-op dealers
  • Data entry and analytics
  • Maintain excellent relationship with Key contacts at dealers
  • Assist with TSA Validation, activation, mailout
  • Program data management support

Job Type: Contract

Required experience:

  • Customer Service: 4 years

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Winnipeg, MB, CA
Posted on: 2017-04-01
Posted by: