Overview
Gas Unlimited Customer Service Representative Contract in Winnipeg, MB
Gas Unlimited
Branch Winnipeg MB CA
Position:
Customer Service Representative
Location:
Winnipeg, MB
The successful candidate will provide customer service for all client’s brands to our grower, retail and vendor customer network and will be responsible for:….
Location: Winnipeg, MB
Duration: 1+ Years
Skills Required:
- Customer focused, and results oriented
- Strong communication, organization and planning skills.
- Proficient computer skills
- Team player, deadline driven, and a positive attitude
- Written and oral French language skills are considered an asset
Duties & Responsibilities:
- The successful candidate will provide customer service for all client’s brands to our grower, retail and vendor customer network and will be responsible for:
- Providing technical & agronomic expertise via our 1-800 Technical Support line across our seed, trait, chemistry, biological, and seed treatment business.
- Problem solving customer issues
- Responding to customer inquiries via phone and e-mail
- Developing processes to meet customer needs
- Executing on customer focused projectsIn addition, our Trait Ops Representatives are also responsible for:
- Building/maintaining relationships with internal contacts across brands and areas of business
- Understanding our business processes, products, services and programs offered
- Understanding our technical product commitments, warranties, and guarantees
- Reporting and tracking of customer data and information
- Assist with reconciliation of Independent and Co-op dealers
- Maintain excellent relationship with Key contacts at dealers
- Assist with TSA Validation, activation, mailout
- Program data management support
Job Type: Contract
Required experience:
- Customer Service: 4 years
Employment Type: Freelance
Location:
Winnipeg,
MB,
CA
Posted on: 2017-04-01
Posted by:Kelly McNamara