Free The Children Coordinator, Donor Engagement (4 month contract) Temporary in Toronto, ON

Free The Children

Branch Toronto ON CA

Coordinator, Donor Engagement (4 month contract)
Toronto, ON

Coordinate donor engagement events to further engage donors and/or prospects. Prepare donor updates and detailed reports, connecting them to the programs and…

Are you a self-motivated and driven person who is organized and enthusiastic about supporting donors in making a difference in the world? Free The Children empowers youth to fulfill their potential to be agents of change. Through our organization’s unique youth-driven approach, more than one million young people have been involved in our innovative programs in more than 45 countries. Founded by international child rights activist Craig Kielburger, Free The Children has an established track-record of success, with three nominations for the Nobel Peace Prize and partnerships with the United Nations, and Oprah’s Angel Network. In 2011 and 2012 Free The Children, was awarded Canada’s Top Employer for Young People for our amazing opportunities for young employees!
Free The Children seeks a Donor Engagement Coordinator to join our team on a four month contract (August to December). The ideal candidate will have an interest in fundraising and donor stewardship, be extremely detailed-oriented and have an affinity for information management and project coordination. Our work environment appeals to self-directed, flexible team players who have great interpersonal skills, learn quickly, and relish the opportunity to engage people with the organization and keep them connected to the projects and communities they support. The Donor Engagement Coordinator will be responsible for supporting a portfolio of leadership and annual donors who give at the $1,000-$10,000 range. The position is based out of Free The Children’s International office in Toronto (233 Carlton Street). A minimum two-year commitment is expected. There is a three (3) month probationary period, upon reaching the three (3) month period, all staff members are offered a health plan including dental and Employee Assistant Program. While resumes are important, we want to know what makes you a great fit for our team and culture. We will consider resumes on a rolling basis and would like the right person to join us as soon as possible.
Responsibilities: Donor Retention & Engagement

  • Respond to general donor inquiries, maintaining a high standard of donor satisfaction through prompt and effective problem-solving
  • Retain existing donor relationships through ongoing reporting and engagement
  • Conduct research and build understanding of donors within your portfolio
  • Work to upsell donors, providing opportunities at higher giving levels where appropriate
  • Act as a hub of information, coordination and support to the team’s donor relationship managers
  • Assist in coordinating the monthly donor program, including overall program administration as well as strategic outreach and honouring
  • Engage general donors in targeted opportunities and campaigns throughout the year, providing support as needed

Honouring & Stewardship

  • Prepare donor updates and detailed reports, connecting them to the programs and projects they have supported
  • Coordinate donor engagement events to further engage donors and/or prospects
  • Coordinate donor thank you’s and other honouring activities as needed

Donor Recruitment

  • Support collaborations with other departments by designing and maintaining interdepartmental donor referral systems
  • Attend and represent the organization at fundraising and networking events, occasionally in a public speaking role


  • Work closely with the donor services team to ensure smooth processes and accountability
  • Carry out a variety of administrative responsibilities related to donor management, including diligent maintenance of donor records
  • Using donor database reporting functions, prepare financial and other reports for senior leadership
  • Perform quality assurance for donor information in the database, as well as for financial information

Reporting and Relationships

  • The Donor Engagement Coordinator reports directly to Associate Director of Donor Engagement
  • Reports to the Director of Donor Engagement, Executive Director and Co-founders on an as-needed basis
  • This role is expected to be collaborative with numerous departments within the organization, developing opportunities on behalf of the team


  • Post-secondary education
  • 1-3 years professional work experience in a fundraising role, or related field
  • Excellent administrative, communication and inter-personal skills
  • Proficiency with project management and process development
  • Strong professional writing skills (i.e. correspondence and reports)
  • Proven ability to take initiative and remain solution driven
  • Proven ability to multi-task in a fast-paced environment
  • Positive and energetic
  • Affinity for public speaking, with willingness to develop skill set
  • Demonstrated ability to work both independently and within a larger team
  • Experience working with basic word processing and financial software (e.g., Microsoft Word, Microsoft Excel, SalesForce)
  • Valid driver’s license an asset

What makes Free The Children unique… A Top Employer for Young People, Free The Children is filled with passionate, driven, hardworking, entrepreneurial, shameless idealists, this means we work late, set high goals and exceed them, and then push hard the following year to beat and exceed last year’s goals of empowering youth to change the world. If you are looking for a predictable 9-5 work environment, this won’t be the right fit. If you are inspired and excited by collaboration, making friendships with the most incredible people, unique additional responsibilities like working on our We Days and your personal values align with our core values, we would love to hear from you. Free The Children sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Required experience:

  • professional work experience : 1 year

Required education:

  • Diploma/Certificate

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Toronto, ON, CA
Posted on: 2015-08-01
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