OverviewFinancial Horizons Group/Henderso IT Systems Support Administrator Full Time in Montréal, QC
Financial Horizons Group/Henderso
Branch Montréal QC CA
IT Systems Support Administrator
User Support/Helpdesk – Act as a point of escalation for IT support issues. Keep abreast of technical innovations and advancements….
About Financial Horizons Group:
Financial Horizons Group is a leading, national, Canadian-owned and operated Managing General Agency (MGA) that offers a comprehensive selection of life/health insurance, employee benefits, pensions, investments, structured settlements, and risk management products and services to advisors throughout Canada.
As an MGA, Financial Horizons Group is appointed by 24 insurance companies to distribute their products and services, through independent financial advisors to Canadian consumers. Financial Horizons Group partners with financial advisors for support in growing advisors’ businesses. This commitment translates into providing advisors with the ideal mix of resources, products and services that they, in turn, can offer to their client s.
Why Join Us?
At Financial Horizons Group we offer the following:
Competitive pay and comprehensive group benefits
Group RRSP plan
Paid sick/emergency and bereavement leave
Free personal development training through our e-learning program Skillsoft .
Years of service recognition program
Employee discounts through Perkopolis… and more!
Reporting directly to the Manager, IT Infrastructure of Financial Horizons Group, the System Administrator will be primarily responsible for administering, installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems.
Liaise between technology and the business, focusing on continuous improvement
Work with Financial Horizons Group’s I.T. vendors ensuring that deliverables meet the business unit’s expectations through the systems development life cycle
Acquire solid technical and business knowledge relating to applications and business groups within the Financial Horizons Group
Keep abreast of technical innovations and advancements
User Support/Helpdesk – Act as a point of escalation for IT support issues
Infrastructure Support – Maintains and enhances existing network, telecommunications, server and backup infrastructure and corporate websites to support business requirements and manage risk.
I.T. Governance – Provide input for I.T. policies and procedures (including Information Security policies) that aligns with the enterprise risk management strategy in consultation with management and staff both within and outside the department
Technology Tools – Assist with the deployment and management of various tools to support business operations.
Must be able to learn and support new and fast-changing technologies.
Excellent interpersonal skills.
Good work habits under pressure.
Familiarity with a wide range of office automation products is a must.
Excellent written and verbal communication skills
Ability to work independently
Bilingual communication, written and spoken (English – French)
Microsoft MTA IT Infrastructure or equivalent experience
2+ years experience implementing and managing Windows Servers including networking, storage, databases and backups
3+ years experience implementing and managing a Windows XP/7/8/10 desktop environment
Experience managing Cisco data networks (WAN/LAN) (CCNA nice to have)
Experience managing Cisco/Mitel voice networks (POTS/VoIP)
Experience managing virtual VMware environments (VCA-DCV nice to have)
Experience administering websites (both internal and external)
Experience with SaaS Applications
Knowledge of the financial services / insurance industry
Experience with insurance agency management systems
A post-secondary degree in Computer Science or related work experience
Physical Demands / Working Conditions:
Working in an office environment
Occasional lifting required up to 50 lbs
Occasional travel within Canada is required
Regular working schedule, Monday to Friday, occasional after hours and weekend work
We thank all those who apply, however; only applicants chosen for an interview will be contacted
Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2017-01-24