OverviewFedEx Ground Ops Admin Part Time in Drummondville, QC
Branch Drummondville QC CA
Previous clerical or customer service experience preferred. Responsible for performing the clerical and administrative functions for any or all hub and station…
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
Required Skills, Abilities and / or Licensure
General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
High School Diploma or GED required
Previous clerical or customer service experience preferred This is a permanent, part-time position from Monday to Friday.
The successful incumbent is required to work 3.5 hours per day
Start Time: 4:00PM
Candidate must be bilingual (French and English)
If you are interest you must apply at this site : http://tinyurl.com/o8d4vpo
Employment Type: Part Time
Location: Drummondville, QC, CA
Posted on: 2015-08-01