Overview

FedEx Ground Operations Administrator Part Time in Edmonton, AB

FedEx Ground

Branch Edmonton AB CA

Position:
Operations Administrator
Location:
Edmonton, AB

Essential Functions Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing,…

Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues. Essential Functions Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review Required Skills, Abilities and / or Licensure General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals % of Travel for the Position Minimum Education High School Diploma or GED required Minimum Experience Previous clerical or customer service experience preferred 1:00pm-6:00pm daily Monday to Friday
25 hours per week
Fixed term role, ends May 25th 2016

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Employment Type: Part Time
Location: Edmonton, AB, CA
Posted on: 2015-09-24
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