Overview

FedEx Ground Canada Special Assignment Clerk Part Time in Calgary, AB

FedEx Ground Canada

Branch Calgary AB CA

Position:
Special Assignment Clerk
Location:
Calgary, AB

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and…

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.Essential FunctionsProvides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for reviewMinimum EducationHigh School Diploma or GED requiredMinimum ExperiencePrevious clerical or customer service experience preferredRequired Skills, Abilities, and/or LicensureGeneral business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

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Employment Type: Part Time
Location: Calgary, AB, CA
Posted on: 2016-10-30
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