Fairmont Hotels & Resorts Bellperson (Part-Time) Part Time in Winnipeg, MB

Fairmont Hotels & Resorts

Branch Winnipeg MB CA

Bellperson (Part-Time)
Winnipeg, MB

As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our…

Primary Location


Canada-Winnipeg-The Fairmont Winnipeg

Employee Status




First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of “Turning moments into memories for our guests”.

Hotel Overview:
Located in the heart of vibrant downtown Winnipeg, Manitoba — at the historic corner of Portage and Main — The Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Summary of Responsibilities:
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues.

Assists guest with luggage upon arrival and departure.

Acts as a valet parking attendant and parks and retrieves guest vehicles.

Delivers items to guest rooms as required (faxes, mail, and parcels).

Acts an ambassador for the Fairmont Winnipeg by providing an excellent first impression for all guests of the hotel.

Uses guest names whenever possible.

Provides information about the hotel, its services and the surrounding area.

Provides directions to various destinations within the area, or the city itself.

Maintains a professional, pleasing attitude towards each of our guests and colleagues.

Addresses guest concerns and brings them to the attention of the Manager on Duty.

Ensures bell desk, lobby, guest rooms, and guest belongings are secure at all times, and any deficiencies reported immediately.

Maintains cleanliness of work area including lobby, business center and driveway.

Remains observant and responds to each guest they come in contact with.

Cares for guests’ immediate needs by getting them settled and comfortable in their room upon registration into the Hotel.

Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.

Adheres to the hotel’s environmental policies and procedures.

1-2 years minimum of previous experience in customer service; previous hotel experience is preferred.

Must have a valid class 5 driver’s license, clean driving record, and be able to provide a drivers abstract detailing your driving record.

Ability to drive a standard vehicle.

Must be able to handle a multitude of tasks at stressful times.

Must be self-motivating, able to work effectively unsupervised.

Must be a team player and service oriented at all times.

Good physical ability & must be able to lift 40+ pounds at a time.

Must be able to complete all physical aspects of the job without restriction.

Must be able to work various shift times including mornings, evenings, weekends and general holidays.

Must have positive and professional attitude, along with professional personal presentation.

Must have excellent English verbal & written skills.

Fluency in a second language an asset.

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:

Frequent standing and walking throughout shift

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:
To be eligible for employment with The Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

Whether you’re launching your career or seeking meaningful employment, we invite you to visit


to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level








Rotating / Shift Work




Closing Date


23.Sep.2016, 10:59:00 PM

Job Number:

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Winnipeg, MB, CA
Posted on: 2016-09-20
Posted by: