OverviewExpress Scripts Canada Pharmacy Assistant Full Time – Winnipeg, Manitoba Full Time in Winnipeg, MB
Express Scripts Canada
Branch Winnipeg MB CA
Pharmacy Assistant Full Time – Winnipeg, Manitoba
A thorough understanding of quality assurance and delivery of service excellence. This department is responsible for establishing and maintaining corporate…
Express Scripts Canada, a registered business name of both ESI Canada and Express Scripts Canada Services, each an Ontario partnership, is indirectly owned by Express Scripts Holding Company, and is one of Canada’s leading providers of health benefits management services.
From its corporate headquarters in Mississauga, Ontario, just outside Toronto, Express Scripts Canada provides a full range of integrated pharmacy benefit management (PBM) services to insurers, third-party administrators, plan sponsors and the public sector, including health-claims adjudication and processing services, Home Delivery Pharmacy Services, benefit-design consultation, drug-utilization review, formulary management, and medical and drug-data analysis services, to better facilitate better health decisions and lower costs. For more information about Express Scripts Canada, visit its Website at
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
Pharmacy Operations is responsible for ensuring the efficient operations of the Express Scripts Canada pharmacies. This department is responsible for establishing and maintaining corporate standards of quality, productivity and performance in accordance legislative and regulatory requirements. Further, this department is responsible for overseeing the production levels and service standards associated with pharmacy operations.
Express Scripts Canada is actively looking for a Pharmacy Assistant support the day-to-day operations of the pharmacy operation and be responsible for processing prescriptions refills through Kroll and responding to and taking action on member requests as appropriate within his/her scope of practice.
Gather information to create and maintain patient profile including allergies and conditions
Accurately process prescriptions through Kroll including third party adjudication
Escalate coverage questions to 3
party adjudicators as necessary
Inventory Management (ordering, receiving and shelving)
Provide exceptional customer service over the phone
Label and prepare prescriptions
Manage patient’s billings and accounts receivable
2 years of recent dispensing experience in a retail pharmacy is essential
Experience handling Manitoba Pharmacare claims and adjudication issues
Excellent written, verbal and oral communication skills,
Team player with the ability to work independently
Strong customer service focus
Strong work ethic and positive attitude is a must
Knowledge of pharmaceutical math
Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
Proficient in Kroll software
Strong interpersonal skills with ability to work independently with minimal supervision
Flexible to situations and adaptable to change
A thorough understanding of quality assurance and delivery of service excellence
Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
Results-oriented paying attention to detail
Ability to multi-task
Accuracy in Data Entry is mandatory
Bilingualism (English and French) is an asset
Winnipeg, MAN – 1780 Wellington Ave.
1780 Wellington Ave.
Work From Home?
Employment Type: Full Time
Location: Winnipeg, MB, CA
Posted on: 2017-04-01