Express Scripts Canada Pharmacy Assistant Full Time – Winnipeg, Manitoba Full Time in Winnipeg, MB

Express Scripts Canada

Branch Winnipeg MB CA

Pharmacy Assistant Full Time – Winnipeg, Manitoba
Winnipeg, MB

A thorough understanding of quality assurance and delivery of service excellence. This department is responsible for establishing and maintaining corporate…



Express Scripts Canada, a registered business name of both ESI Canada and Express Scripts Canada Services, each an Ontario partnership, is indirectly owned by Express Scripts Holding Company, and is one of Canada’s leading providers of health benefits management services.

From its corporate headquarters in Mississauga, Ontario, just outside Toronto, Express Scripts Canada provides a full range of integrated pharmacy benefit management (PBM) services to insurers, third-party administrators, plan sponsors and the public sector, including health-claims adjudication and processing services, Home Delivery Pharmacy Services, benefit-design consultation, drug-utilization review, formulary management, and medical and drug-data analysis services, to better facilitate better health decisions and lower costs. For more information about Express Scripts Canada, visit its Website at



We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

Pharmacy Operations is responsible for ensuring the efficient operations of the Express Scripts Canada pharmacies. This department is responsible for establishing and maintaining corporate standards of quality, productivity and performance in accordance legislative and regulatory requirements. Further, this department is responsible for overseeing the production levels and service standards associated with pharmacy operations.


Express Scripts Canada is actively looking for a Pharmacy Assistant support the day-to-day operations of the pharmacy operation and be responsible for processing prescriptions refills through Kroll and responding to and taking action on member requests as appropriate within his/her scope of practice.

Gather information to create and maintain patient profile including allergies and conditions

Accurately process prescriptions through Kroll including third party adjudication

Escalate coverage questions to 3


party adjudicators as necessary

Inventory Management (ordering, receiving and shelving)

Provide exceptional customer service over the phone

Label and prepare prescriptions

Manage patient’s billings and accounts receivable

  • LI-NC1

2 years of recent dispensing experience in a retail pharmacy is essential

Experience handling Manitoba Pharmacare claims and adjudication issues

Excellent written, verbal and oral communication skills,

Team player with the ability to work independently

Strong customer service focus

Strong work ethic and positive attitude is a must

Knowledge of pharmaceutical math

Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)

Proficient in Kroll software

Strong interpersonal skills with ability to work independently with minimal supervision

Flexible to situations and adaptable to change

A thorough understanding of quality assurance and delivery of service excellence

Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines

Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly

Results-oriented paying attention to detail

Ability to multi-task

Accuracy in Data Entry is mandatory

Bilingualism (English and French) is an asset

Job Category


Primary Location


Work Locations

Winnipeg, MAN – 1780 Wellington Ave.

1780 Wellington Ave.


R3H 1B3




1st Shift

Employee Status




Work From Home?


or proceed with Standard Application Form.

Employment Type: Full Time
Location: Winnipeg, MB, CA
Posted on: 2017-04-01
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