Event and Attractions Host – Various Facilities in Edmonton, AB

City of Edmonton

Branch Edmonton AB CA

Event and Attractions Host – Various Facilities
Edmonton, AB

events held in a rental facility. They are experts… information to facility visitors, primarily in person Provide detailed information about the facility and…

Event and Attractions Host – Various Facilities Job Number : 19421 An Event and Attractions Host works at City of Edmonton attractions and recreation facilities providing superior customer service by greeting guests, and answering their questions at events held in a rental facility.

They are experts in the fine art of being friendly, enjoy assisting the public and working on their feet. They approach situations calmly and diplomatically to ensure events are well managed and enjoyable for the patrons in attendance. If you are a “Customer Service Superstar”, consider becoming an Event and Attractions Host today!
In this role you will:

  • Use your highly developed oral communication skills to provide information to facility visitors, primarily in person
  • Provide detailed information about the facility and services to patrons and special needs visitors
  • Control admission to various areas of the facility
  • Use standard office equipment including computers and two way radios
  • Provide minor first aid assistance, when needed
  • Ensure the safe, fun and appropriate use of event facility by guests
  • Act upon all comments or complaints in a prompt, friendly manner and document all for follow up by supervisor
  • Perform related duties as required

To visualize what it is like to be on our team, visit The City of Edmonton Recreation & Sports Talent Hub


  • Completion of Grade 12 grade with emphasis on general office practice or completion of an appropriate certificate program from an approved school/college
  • Experience in providing customer service, cash handling, and computer applications
  • Excellent communication and interpersonal skills
  • Ability to provide accurate information in a confident, professional and personable manner
  • Experience working as an event host (or similar role) making guests feel welcome and responding to requests is an asset
  • Knowledge and familiarity with Facility and Booking Rentals CLASS modules would be an asset
  • Ability to converse in a second language is an asset
  • Possession of current Standard First Aid and CPR certification is required prior to commencement of employment
  • Applicants must be able provide their own transportation to all work locations as transit service may be limited
  • An original Police Information Check or Certified Criminal Record Check issued within the past 6 months that is satisfactory to the employer will be required before starting in the position. The new hire will be required to obtain this check from Edmonton Police Services

Hours of Work: 0 – 30 hours per week. Casual Hours. Sunday to Saturday. Early morning, evenings and weekends may be required. Shifts vary based on facility operating hours and rental bookings, between the hours of 5:00 am to 1:00 am. On occasion, 10 hour shifts may be required

Salary Range: 21B, Salary Grade: 003, $18.111 – $22.378 (Hourly). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton. This union contract is currently under negotiation


  • Applicants may be tested
  • CSU 52 members are asked to send a copy of their application to the union office
  • The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted
  • We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals

The Province of Alberta is a party to the federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility Agreement with British Columbia, and the New West Partnership with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca

Recruitment Consultant: JS/AL

Classification Title : Recreation Facility Attendant I – 8 hrs
Posting Date : Sep 12, 2014
Closing Date : Sep 28, 2014, 10:59:00 PM
Number of Openings (up to) : 5 – Casual Ongoing Part-time
Union : CSU 52
Department : Community & Recreation Facilities (Community Services)
Work Location(s) : Various Locations

(City Wide)

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Edmonton, AB, CA
Posted on: 2014-09-13
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