ETG Exterior Technologies Group Canada Customer Service Representative Internship in Toronto, ON

ETG Exterior Technologies Group Canada

Branch Toronto ON CA

Customer Service Representative
Toronto, ON

Sales / customer service. Cross-sell other services to existing customers – increase the average annual revenue per customer….

Account Management

  • Maintain existing customer relationships.
  • Order entry required
  • Map out existing accounts to understand all influencers, understand the decision-making process.
  • Cross-sell other services to existing customers – increase the average annual revenue per customer.
  • Generate and qualify leads within market, and proactively pursue these opportunities within the existing customer base.
  • Calendarize regular visits to Tier 1 accounts, with specific call objectives.
  • Work with vendor partners to further penetrate / control accounts by positioning new products, conducting product training, and managing vendor strategies.

Pipeline/Sales Management

  • Update and manage pipeline opportunities on a weekly basis.
  • Participate in Weekly Review meeting – provide updates on opportunities and forecast.
  • Understand relation between sales target and pipeline. Confirm there is enough activity in the pipeline to achieve target revenue.
  • Participate in weekly review meeting, to add input and gain knowledge from peers on the market and any opportunities.

Required Attributes/Skills

  • Strong Communication Skills, with the ability to develop relationships with customers and prospective customers
  • excellent microsoft excell knowledge
  • Knowledge of, and ability to execute, consultative selling strategies
  • Proactive – make things happen
  • Organized – the ability to develop and work a plan
  • Team player – share information and insights

Seniority Level

Mid-Senior level


  • Construction

Employment Type


Job Functions

  • Sales / customer service

Job Types: Full-time, Internship, Commission

Salary: $18.00 to $20.00 /hour


  • Customer Service: 2 years


  • do you speak french

or proceed with Standard Application Form.

Employment Type: Internship
Location: Toronto, ON, CA
Posted on: 2018-07-27
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