ETG Exterior Technologies Group Canada Customer Service Representative Internship in Toronto, ON

Overview

ETG Exterior Technologies Group Canada

Branch Toronto ON CA

Position:
Customer Service Representative
Location:
Toronto, ON

Sales / customer service. Cross-sell other services to existing customers – increase the average annual revenue per customer….

Account Management

• Maintain existing customer relationships.
• Order entry required
• Map out existing accounts to understand all influencers, understand the decision-making process.
• Cross-sell other services to existing customers – increase the average annual revenue per customer.
• Generate and qualify leads within market, and proactively pursue these opportunities within the existing customer base.
• Calendarize regular visits to Tier 1 accounts, with specific call objectives.
• Work with vendor partners to further penetrate / control accounts by positioning new products, conducting product training, and managing vendor strategies.

Pipeline/Sales Management

• Update and manage pipeline opportunities on a weekly basis.
• Participate in Weekly Review meeting – provide updates on opportunities and forecast.
• Understand relation between sales target and pipeline. Confirm there is enough activity in the pipeline to achieve target revenue.
• Participate in weekly review meeting, to add input and gain knowledge from peers on the market and any opportunities.

Required Attributes/Skills

• Strong Communication Skills, with the ability to develop relationships with customers and prospective customers
• excellent microsoft excell knowledge
• Knowledge of, and ability to execute, consultative selling strategies
• Proactive – make things happen
• Organized – the ability to develop and work a plan
• Team player – share information and insights

Seniority Level

Mid-Senior level

Industry

• Construction

Employment Type

Full-time

Job Functions

• Sales / customer service

Job Types: Full-time, Internship, Commission

Salary: $18.00 to $20.00 /hour

Experience:

• Customer Service: 2 years

Language:

• do you speak french