Ericsson Information Architect Intern (8 months) – Vancouver Temporary in Vancouver, BC


Branch Vancouver BC CA

Information Architect Intern (8 months) – Vancouver
Vancouver, BC

Courses in information design, audience analysis, minimalism, library science, or usability. Supports the IA to design navigational structures for several types…

Req ID: 70818

PLEASE NOTE: To be considered for an internship, candidates must be current, degree-seeking students graduating on or after the end date of this term (December 2015). Candidates who are not currently pursuing a degree or who graduate before this date do not meet intern program criteria and will be disqualified for this role. All candidates must be eligible to work in Canada.

The Ericsson IP Operating System product development team is responsible for the development of the core software for Ericsson’s IP routing and services platforms. Our products are deployed globally on multiple platforms and applications. The PDU IP OS Customer Product Information (CPI) team is responsible for the technical documentation of these IP products.

Job Description
The IA intern, under the supervision of the Information Architect, contributes to the information model for the IP Networks documentation and supports the IA through the following activities:
Works with the IA to develop tools, methods, and processes that enable successful implementation of the content model, promoting search and reuse of content in multiple contexts, developing standards for content assembly in multiple media that meet customer and business requirements, and supporting the successful implementation of the envisioned content models and solutions.
Works with the IA to support a user-centered content experience.
Works with the IA to develop innovative solutions for continuous improvements in content planning, development, and publishing, in support of a broad audience for the IP product portfolio.
Supports the IA to design navigational structures for several types of content.
Understands the principles of information architecture, minimalism, and the user-centered design process, and is able to communicate these concepts to a wide range of users.
Maintains an understanding of best practices, current technologies, trends, and business strategies.
Under direction, can develop statistics and business intelligence, and demonstrates the ability to derive insights from business metrics.
Assists the IA in her role as gatekeeper for any content coming into the system:
Works collaboratively with the IA, content development managers, writers, and editors to inform and refine the content model to support customer and product requirements.
Helps to define guidelines for organizing and labeling topics, defines the appropriate level of content chunking, and oversees content contributions to ensure consistent structure.

Required Competence / Experience
Academic background includes studies in a related field, such as Information Architecture or Library Sciences .
Excellent written, communication, and presentation skills.
Ability to work in our multicultural and international environment.
Working knowledge of XML authoring and publishing tools and methods.
A strong interest in content development, source control, media, and distribution of technical information.
Courses in information design, audience analysis, minimalism, library science, or usability.
Attention to detail and a strong sense of organization are critical; must be a team player and a self-starter.
Must have highly technical and analytical skills and the ability to grasp complex concepts quickly.
Must be able to ask appropriate questions and communicate effectively with a broad range of stakeholders including users, product managers, developers, executives, illustrators, writers, and editors.

Knowledge of XML, XSLT, HTML, and ability to solve complex layout or structural problems (to define requirements on schema).
Experience with web analytics (to define requirements on search and usage statistics).

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
Primary country and city: Canada (CA) || British Columbia || Vancouver || Stud&YP

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Employment Type: Temporary
Location: Vancouver, BC, CA
Posted on: 2015-02-27
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