Easy Financial Services Regional Manager Full Time in Kamloops, BC

Easy Financial Services

Branch Kamloops BC CA

Regional Manager
Kamloops, BC

Strong organizational and time management skills. Oversee change management and implementation of new products, programs and procedures….

As Regional Manager you will:
Build, manage and develop an effective and high performing talent network within your region – this is the way you grow your loan book!

Lead the interviewing, hiring, and training of employees and the planning, assigning, and directing of work; appraising performance

Create superior customer experiences by having team members engage, listen and understand the needs of potential customers and match their needs to our lending solutions; demonstrating compassion and empathy toward customers to be able to hear their story and help

Oversee new business development and develop site by site strategies to meet goals

Be accountable for a strong collections practice within the region

Ensure that the goeasy brand promise is delivered by each location by knowing and implementing your business objectives, strategies, and ensuring ongoing performance

Be accountable for the day-to-day operations of multiple locations within the Region and maintaining a voice with centralized leadership in the organization

Maintain frequent visibility and provide leadership to each store location and audit (both formally and informally) to ensure best practices are occurring

Provide strategic and operational planning input for the regional operations, and report progress and results

Oversee change management and implementation of new products, programs and procedures

What you need to work with us:
5+ years of experience in a leadership capacity managing a multi-site operation; 3-5 years in a customer-facing targeted sales environment is a must; experience in either the consumer loan/personal finance or the pay day loan industries is strongly preferred

Exceptional sales management acumen with the ability to achieve consistent results through others

Solid negotiation and conflict resolution skills with an innate ability to remain calm and focused in difficult situations

Demonstrated financial acumen to manage a P&L system with many levers; an ability to see business drivers and exercise sound judgment and decision-making

Strong organizational and time management skills

Be empathetic, compassionate and operate with integrity – really care for customers!

Proficient with PCs, Microsoft office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs

Oriented as a decisive and hands-on leader with the ability to influence at all levels in an organization

Perform well under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to process

Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Kamloops, BC, CA
Posted on: 2015-10-23
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