Overview

East Kootenay Community Credit Union – Sparwood Sales and Service Representative Temporary in Sparwood, BC

East Kootenay Community Credit Union – Sparwood

Branch Sparwood BC CA

Position:
Sales and Service Representative
Location:
Sparwood, BC

A sound working knowledge of the current banking system; Candidates must also demonstrate the following:….

Position Description:

Under general supervision and consistent with the Credit Union’s mission, vision, guiding principles and brand statements, provides quality service to members and contributes to the success of the branch through the achievement of established retail sales goals and the application of member relationship management tools and techniques. Supports the promotion and sales of credit union deposit and lending products and services to non-portfolioed members including completing the sale of deposit products and registered products, conducting loan interviews for personal loans, mortgages and lines of credit and preparing documentation and associated recommendations for senior officer or manager approval. Initiates needs-based referrals to staff specialists to meet member product and service needs. Processes loan applications using ProLender and conducts related credit and security checks. Processes loan payments and administers overdraft and delinquency programs for non-portfolioed members. Resolves member concerns with loan and deposit-related problems and maintains loan files and records. Administers estates. Actively participates in the execution of individual product and service campaigns, Provides technical support and advice to other credit union staff in the sale and processing of deposit and retail lending products and services.

Schedule Description

32 Hours per week**

Monday – 8:45am – 4:45pm

Tuesday – 8:45am – 4:45pm

Thursday – 8:45am – 4:45pm

Friday – 8:45am – 4:45pm

Minimum Qualifications Required:

Secondary school diploma plus a minimum of approximately 7686 hours (4 years) related sales and service experience with EKC or another financial institution, including 2 years (3848 hours) as an MSR II or equivalent position where basic retail lending procedures for products such as personal secured loans, RSP loans and overdraft protection requests are an ongoing requirement of the position.

Candidates must also demonstrate the following:

  • proficiency in written and oral communication skills and the ability to project a courteous, professional image
  • working knowledge of credit union lending and deposit products and services
  • success in responding to member enquiries and providing a high level of member service
  • a sound working knowledge of the current banking system;
  • personal computer literacy with demonstrated keyboarding skills, proficiency in Microsoft Word or other word processing program and email package
  • working knowledge of a spreadsheet program Candidates with an equivalent combination of education and experience will also be considered. Successful applicants will also be required to upgrade skills on a yearly basis by taking related courses in accordance with the Course Checklist for this position.

OR

Candidates with an equivalent combination of education and experience will also be considered.

Successful applicants will also be required to upgrade skills on a yearly basis by taking related courses in accordance with the Course Checklist for this position.

How to Apply

If you consider this position a match to your skills, are self-motivated and thrive in a sales and service environment, please submit your resume in confidence.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Our employees make us who we are. Our ability to deliver outstanding member experiences, financial services, and a culture of accountability and integrity relies on the talent and drive of our team. We’re proud of our employees. In return for committing to not just the what, but the how, our full-time and part-time employees receive a competitive compensation package, full benefits, vacation time off, meaningful opportunities for learning and advancement, tuition assistance.

Job Types: Part-time, Temporary

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Sparwood, BC, CA
Posted on: 2018-01-11
Posted by: