OverviewEagle Professional Resources Inc. Service Desk, Specialist Systems Administrator Contract in Toronto, ON
Eagle Professional Resources Inc.
Branch Toronto ON CA
Service Desk, Specialist Systems Administrator
Providing Time Critical Support for the Broadcast Operations system. Ability to be a team player, partnering closely with other IT teams;…
Eagle is currently seeking a Service Desk, Specialist Systems Administrator for a five (5) month contract opportunity, scheduled to begin in August.
The successful candidate will be responsible for:
Providing 1st and 2nd level technical support for large and complex computerized environment;
Differentiating and solving workstation, network and server problems;
Answering Help Desk phones, providing 1st level support and properly escalating calls as required;
Providing Desktop support, problem solving on complex issues; and,
Providing Time Critical Support for the Broadcast Operations system.
Skills and Qualifications
The qualified candidate must have:
Degree or diploma in Computer Science or equivalent field;
Minimum three (3) years’ experience in a call center as an IT Technical Support Specialist;
Three (3) years experience with workstations operating in a Microsoft AD/Exchange environment;
Excellent knowledge of Windows environments, MAC is an asset;
Excellent communications skills and an unsurpassed dedication to customer service;
Strong organization skills;
Ability to multitask, and work under pressure with multiple personality types;
A passion and inherent talent for high level debugging and troubleshooting, with an excellent ability to prioritize in an enterprise company environment;
Proven ability to provide sound and thorough follow up, professional responsibility to see a problem through to resolution;
Ability to be a team player, partnering closely with other IT teams;
Ability to work in a flexible schedule (day/evening);
Microsoft MCSE certification is an asset;
Individual certifications for products including Windows XP/7, Office 2003/2007/2010, Exchange, TCP/IP are an asset; and,
Knowledge of Blackberry, IOS and Android OS an asset.
Don’t miss out on this opportunity, apply online today!
We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.
Employment Type: Freelance
Location: Toronto, ON, CA
Posted on: 2015-07-31