DSW Canada Cash Supervisor Full Time in Vancouver, BC

DSW Canada

Branch Vancouver BC CA

Cash Supervisor
Vancouver, BC

Ensures associates maintain an effective and organized cash wrap area while providing excellent service and observing and maintaining all register policies and…

DSW is searching for a Cash Supervisor! -RICHMOND BC Our associates are what make us successful. Our culture is one in which we look to hire associates who exhibit our values of Honesty, Enthusiasm, Accountability and Respect. We reward and recognize our achievers, and we take pride in the difference our associates make. DSW is focused on providing customer service that’s passionate, friendly, helpful, and real. We’re looking for retail professionals who want to be a part of our unprecedented growth and share our vision for exceptional service. We value individuals who want a career working with a fast-growing, dynamic organization and who share our vision of becoming Canada’s Favourite Place for Shoes! Position Overview The Cash Supervisor assists store management in cash wrap operations. Ensures associates maintain an effective and organized cash wrap area while providing excellent service and observing and maintaining all register policies and procedures. Conducts new associate cashier training. The Cash Supervisor performs the following functions: customer service, signing up new Rewards members, cashiering, store operations and merchandising. Complies with all policies and procedures associated with position, including maintaining a 95% attendance record. Key job accountabilities include but are not limited to:

  • Ensures that the highest level of service is given to each customer making a transaction.
  • Conducts cashier training
  • Opens and closes all registers, maintains accurate count of petty cash, orders change
  • Disburses, collects and maintains all walkie-talkies
  • Ensures cash wrap is clean and well-stocked
  • Authorized to perform all key turn transactions
  • Audits media and register supplies. Informs management when supplies need to be ordered
  • Completes all required closing paperwork
  • Prepares nightly deposit for manager authorization
  • Audits holds
  • Partners with MOD to accommodate cashier breaks
  • Performs all other Sales Associate duties including the following:
  • Greet every customer in the store, reading customer cues to match service level to their expectations, explaining the rewards program.
  • Maintain a clean and organized store. Includes but is not limited to picking up trash in the aisles, returning shoes back where they belong according to store standards, cleaning the associate break room and restrooms, vacuuming the store, cleaning mirrors, cleaning the front walkway/stoop of the store, and any other housekeeping items deemed necessary.

A Successful Cash Supervisor Demonstrates:

  • SETTING GOALS: Plans and organizes work efficiently. Generates new ideas, supports change. Continuously seeks new knowledge and uses new information effectively.
  • WORKING WITH OTHERS: Listens to others and values opinions, promotes a team atmosphere. Builds effective relationships, relates well to others, delivers and responds to feedback in a constructive manner. Is dedicated to working with business partners to exceed the expectations of the internal and external customer.
  • GETTING RESULTS: Takes initiative, is personally accountable for work performance; targets and achieves results. Simplifies and processes complex problems, understands underlying issues and addresses root causes, analyzes quantitative information and presents it in an effective way, seeks input from others and makes timely decisions.

Desired Skills & Experience:

  • Excellent organization and verbal communication skills
  • Proven ability to train others
  • Excellent customer service skills
  • Minimum high school graduate
  • Minimum 2 years retail experience required
  • Experience in high-volume cash wrap environment

A Successful Cash Supervisor Enjoys:

  • FREE Shoes!
  • Generous merchandise discount
  • Flexible schedules
  • Health/Dental benefits and Life Insurance
  • Unlimited opportunity for growth
  • Competitive compensation plan designed to reward top performers
  • World Class training and development program
  • Open Door Policy and MUCH MORE!

If you love shoes as much as we do…APPLY NOW! We would like to thank all Applicants for their interest in Town Shoes Limited. Only Applicants selected for an interview will be contacted. Town Shoes Limited is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process. We will work with Applicants to accommodate all accessibility needs.

Job Type: Full-time

Required experience:

  • Management: 2 years

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Vancouver, BC, CA
Posted on: 2016-10-31
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