Desjardins Road Insurance Adjuster – Greater Montreal Area Full Time in Montréal, QC


Branch Montréal QC CA

Road Insurance Adjuster – Greater Montreal Area
Montréal, QC

Property and Casualty Insurance (G). It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty…

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


The person in this position reviews claim files and negotiates complicated home insurance claim settlements with the insured directly at claim sites.

General Information on the Position

Main Responsibilities

  • Provides guidance to the insured and explains how the claims process works, particularly with respect to suppliers; provides the details of their coverage in accordance and respect the Code of Professional Conduct.
  • Investigates possible causes of the loss and collects as much relevant information (statements, police reports, etc.) as possible to analyze the claim.
  • Negotiates with stakeholders and ensures claims are processed smoothly.
  • Proposes a settlement that is equitable for the insured and that respects the commitment to quality and company policies, in accordance with contractual obligations.
  • Estimates replacement costs and assesses minor building damage.
  • Documents all the information required to settle the claim


  • College diploma in a related field

  • Four (4) years of relevant experience in property and casualty insurance including a minimum of 2 years as a road expert handling complex cases

Other combinations of qualifications and relevant experience may be considered

  • Certificate in payment of a claim expertise

  • Hold a commercial license (an asset)
  • Hold a valid driver’s license

  • Proficient in Advanced Intermediate or Advanced English (a major asset)

  • Customer focus

  • Decision quality

  • Listening

  • Negotiating

Other working conditions

  • Candidates who do not meet all the selection criteria could still be considered for a lower level position
  • Home office
  • Company car
  • Territory: Greater Montreal
  • Travel : 50% of the time
  • Number of jobs available : 3

Job Family

Property and Casualty Insurance (G)

Work Location

Complexe Desjardins Montréal

Trade Union

Non Syndiqué

Unposting Date


or proceed with Standard Application Form.

Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2018-09-12
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