OverviewDekkor (North America) Inc. Customer Service Representative (Part-time) Part Time in Mississauga, ON
Dekkor (North America) Inc.
Branch Mississauga ON CA
Customer Service Representative (Part-time)
Our customers included architects, designers, cabinetmakers, builders, renovators, furniture manufacturers and specialty retailers who appreciate extraordinary…
Job Type: Part time + some Saturdays Job Type: Part-time Job Location: Required education: Required experience: Required license or certification:
Years of Experience: 2
Office hours: 9:00 to 5:00 Saturdays: 10-4
We distribute fine decorative hardware products that are designed and manufactured in Europe. Our customers included architects, designers, cabinetmakers, builders, renovators, furniture manufacturers and specialty retailers who appreciate extraordinary quality and design
Customer service-friendly over the phone and in the showroom
Communicate with customers in person, phone and email
Basic bookkeeping tasks
Provide knowledgeable answers to questions about product, pricing and availability
Provide service to customers at point-of-sale by processing all transactions quickly and accurately
Work with customers to resolve product returns, shipping inquiries and order status questions.
Work with internal departments to meet customer’s needs
Ensure store is visually appealing contributing to company standards through product presentation, store housekeeping, store maintenance and visual displays.
2 years + experience working in a retail/customer service environment is preferred.
Any home decorating/design experience is preferred.
Good oral and written communication skill
Have a passion for helping people and possess problem solving skills
Ability to work effectively both independently and as a team
Proficiency with MS office, word, excel and outlook
Demonstrated problem-solving and analytical skills
G LICENSE AND ACCESS TO A VEHICLE IS PREFERR
Job Type: Part time + some Saturdays
Job Type: Part-time
Required license or certification:
Employment Type: Part Time
Location: Mississauga, ON, CA
Posted on: 2016-10-31