DATA ANALYTICS CANADA Field Technician Jnr Full Time in Montréal, QC

Overview

DATA ANALYTICS CANADA

Branch Montréal QC CA

Position:
Field Technician Jnr
Location:
Montréal, QC

Generate audit reports, scorecards and corrective action reports.· Assist in the development of hardware installation certification training curriculums and…

Field Technician Jnr Data Analytics partners with customers to manage constant business transformation by delivering consulting and software services. We are a focused on providing specialized software services including turnkey project execution and training in the areas of Transactional Data Systems, Decision Support Systems across verticals like Banking, Insurance, Telecommunications, Health, and Pharmaceuticals. Our capabilities span a wide range of services: from technical staff augmentation and direct placement services, to full management of technology projects and comprehensive support services.We currently have a position for Field TechnicianKey Responsibilities: · Perform customer-site GPS equipment installation, maintenance, repair and corrective action activities.· Conduct QA audits of installation and/or repair work. Generate audit reports, scorecards and corrective action reports.· Assist in the development of hardware installation certification training curriculums and documentation.· Contribute and/or generate product installation guides, manuals and installation documents.· Document repair and troubleshooting techniques.· Communicate problems requiring Customer Support & Product Management action through clearly written reports, and assist in technical resolution of issues.· Use engineering documentation including schematics, mechanical drawings, installation documentation, product bulletins, ECOs, component data sheets, functional specifications, etc. in the course of solving technical problems.Skills & Experience Required: · 0 – 2 years technical field service hardware experience performing mechanical and electrical equipment troubleshooting and repair.· Strong problem identification, resolution and root cause analysis skills.· Strong verbal communication skills.· Demonstrated organizational skills; ability to handle multiple priorities.· PC skills (Office – Word, Excel, PowerPoint).· Excellent customer communication skills.· Ability to speak English is a plus.· Travel up to 50%Certification: Official Certification / Relevant Training would be an asset but not mandatory.We would only consider candidates based in Quebec.Please note that if your experience does not mirror that of our requirements for this role you may not receive a response.

Job Type: Full-time

Local candidates only:

• Montréal, QC

Required education:

• Diploma/Certificate