Overview

Crowne Plaza Fredericton Lord Beaverbrook Room Service Server / Restaurant Host Full Time in Fredericton, NB

Crowne Plaza Fredericton Lord Beaverbrook

Branch Fredericton NB CA

Position:
Room Service Server / Restaurant Host
Location:
Fredericton, NB

Room Service Server / Restaurant Host. Provide expertise on food and beverage menu items to assist guests with their choices and ensure they are aware of the…

Reporting to: Food and Beverage Manager

BASIC RESPONSIBILITIES:
Welcome and greet guests upon their arrival

Responsible for answering telephones and taking room service orders

Delivery of Room Service orders to guest rooms

Provide expertise on food and beverage menu items to assist guests with their choices and ensure they are aware of the daily specials

Monitor tables to ensure the patrons are satisfied

Clear tables promptly and replenish supplies as needed

Perform daily side duties as necessary and when asked

Process guest checks and collections of their payments ensuring accuracy

Address guest concerns, if any in a positive and helpful manner

Work and communicate in a professional and ethical manner

Adhere to and maintain company policies and provincial regulations concerning alcohol consumption, health and safety

Run procedural protocols to open and close as necessary

Provide exceptional customer service

SKILLS, ABILITIES & QUALIFICATIONS :
Ability to work as a team player

Highly organized and time efficient

Previous food and beverage serving experience

Ability to handle difficult situations, accommodate special requests

Professional in appearance and demeanor

Able to maintain a flexible work schedule, including weeknights and weekends

A strong desire to exceed guest expectations

Ability to speak in both official languages is considered an asset

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Employment Type: Full Time
Location: Fredericton, NB, CA
Posted on: 2018-07-27
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