Comwave Group Field Operations Technician Full Time in Toronto, ON

Comwave Group

Branch Toronto ON CA

Field Operations Technician
Toronto, ON

As one of Canada’s leading telecommunication innovators, we’re constantly introducing exciting new telecommunication technologies and applications that appeal…

Who Are We?

As one of Canada’s leading telecommunication innovators, we’re constantly introducing exciting new telecommunication technologies and applications that appeal to avid mobile and Internet users. We specialize in Internet services, Voice over IP (VoIP), long distance and mobile for residential and business customers.

How do we value our employees?

Competitive benefit package

Attractive employee discount

Full Kitchen with free coffee & espresso

Fully equipped on-site gym with showers on-site

Creative social committee hosting regular company events

Free parking for all employees

Unique entrepreneurial culture

Who are we seeking to join our team?

We are currently seeking a “Field Operations Technician” to join our team at the North York head office .

Commercial installation and service for VoIP and data solutions including networking gear. Looking for self-motivated, independent, customer service focused individual, computer skills and knowledge of LAN/WAN and VoIP is an asset.

You will contribute to the team by performing the following:
Receive and complete work orders and tickets provided by the operations team

Perform VoIP installs, training and testing on various hardware and services

Trace and locate the required links which could involve being in tight spaces such as crawl spaces and utility closets

Perform various field tests and tasks with provided laptop PC and possibly cell phone

Interact with clients in a professional manner and willingness to go above and beyond on each order

Deprovisioining of replacement equipment and returns

Always wear appropriate safety equipment when onsite

Perform pre implementation surveys and possibly station reviews

Familiarity with a variety of telecom equipment types including but not limited to: iron work, DS1 and VF terminations, DSLAM, Alcatel & Ericsson switches, OC-3/OC-12, Fujitsu SONET Equipment Commissioning, Microwave Systems, TCP/IP Knowledge and Equipment Commissioning

What do you bring to the team?

Previous experience as a field technician in a VoIP/internet environment

Strong command of the English language

Ability to work independently

Networking knowledge and VoIP knowledge an asset

Previous experiencing in phone system training and the ability to script training

Ability to endure physical challenges of the role including lifting 50lbs, working on ladders, and working with safety equipment

Must own vehicle and required telecom equipment for role(Car allowance provided)

Technical post-secondary diploma an asset

  • Please note that the selected candidate is required to successfully complete a background check.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Comwave will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Toronto, ON, CA
Posted on: 2018-04-04
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