OverviewComwave Group Field Operations Technician Full Time in Toronto, ON
Branch Toronto ON CA
Field Operations Technician
As one of Canada’s leading telecommunication innovators, we’re constantly introducing exciting new telecommunication technologies and applications that appeal…
Who Are We?
As one of Canada’s leading telecommunication innovators, we’re constantly introducing exciting new telecommunication technologies and applications that appeal to avid mobile and Internet users. We specialize in Internet services, Voice over IP (VoIP), long distance and mobile for residential and business customers.
How do we value our employees?
Competitive benefit package
Attractive employee discount
Full Kitchen with free coffee & espresso
Fully equipped on-site gym with showers on-site
Creative social committee hosting regular company events
Free parking for all employees
Unique entrepreneurial culture
Who are we seeking to join our team?
We are currently seeking a “Field Operations Technician” to join our team at the North York head office .
Commercial installation and service for VoIP and data solutions including networking gear. Looking for self-motivated, independent, customer service focused individual, computer skills and knowledge of LAN/WAN and VoIP is an asset.
You will contribute to the team by performing the following:
Receive and complete work orders and tickets provided by the operations team
Perform VoIP installs, training and testing on various hardware and services
Trace and locate the required links which could involve being in tight spaces such as crawl spaces and utility closets
Perform various field tests and tasks with provided laptop PC and possibly cell phone
Interact with clients in a professional manner and willingness to go above and beyond on each order
Deprovisioining of replacement equipment and returns
Always wear appropriate safety equipment when onsite
Perform pre implementation surveys and possibly station reviews
Familiarity with a variety of telecom equipment types including but not limited to: iron work, DS1 and VF terminations, DSLAM, Alcatel & Ericsson switches, OC-3/OC-12, Fujitsu SONET Equipment Commissioning, Microwave Systems, TCP/IP Knowledge and Equipment Commissioning
What do you bring to the team?
Previous experience as a field technician in a VoIP/internet environment
Strong command of the English language
Ability to work independently
Networking knowledge and VoIP knowledge an asset
Previous experiencing in phone system training and the ability to script training
Ability to endure physical challenges of the role including lifting 50lbs, working on ladders, and working with safety equipment
Must own vehicle and required telecom equipment for role(Car allowance provided)
Technical post-secondary diploma an asset
- Please note that the selected candidate is required to successfully complete a background check.
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Comwave will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.
Employment Type: Full Time
Location: Toronto, ON, CA
Posted on: 2018-04-04