Overview

Compugen Inc Technical Services Representative 1 Part Time in Edmonton, AB

Compugen Inc

Branch Edmonton AB CA

Position:
Technical Services Representative 1
Location:
Edmonton, AB

This position will be on-call during business hours, with hours expected to be full time, however, they may change as the needs of the business dictate….

Compugen is a supplier of Information Technology Products and Services. We’re currently seeking a Deployment Technician for project based work. This position will be on-call during business hours, with hours expected to be full time, however, they may change as the needs of the business dictate. This position is responsible for supporting Helpdesk and Deskside tickets as well as fulfilling IMAC (Installs, Moves, Adds & Changes) requests.

Compugen is an organization that encourages and supports ongoing training and development opportunities. We are composed of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment. Our staff members have access to the latest and greatest technologies in performing their daily activities.

Responsibilities:

  • Assist with moving computing hardware and associated reconfiguring
  • Installation of new and used hardware units and components
  • Troubleshooting problems, performing diagnostics
  • Perform hardware warranty and non-warranty repairs of desktops, notebooks, and printers
  • Coordinate warranty/post-warranty repair of hardware and accessories
  • Updating, escalating and closing of Tickets in various systems
  • Maintaining customer supplied “Hot Spare” and parts inventory
  • Able to work some overtime hours completing office moves
  • Track and report on training and certifications of other team members
  • Provide leadership to other technicians, set daily priorities, quality oversight

Qualifications:

  • Strong Windows 7 OS knowledge
  • Strong troubleshooting skills
  • Experience supporting Office Suite of products
  • Good written and verbal communication skills
  • A sense of urgency to complete tasks and assignments
  • Ability to take direction and follow practices and procedures consistently and accurately
  • Good time management skills
  • Ability to work independently as well as in a team environment
  • A vehicle and a clear driving record is required

Compugen values training and development and focuses on a positive work environment and a healthy work-life balance!

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Edmonton, AB, CA
Posted on: 2016-09-22
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