Community Living BC Quality Service Analyst – 2017.022 Temporary in Surrey, BC

Community Living BC

Branch Surrey BC CA

Quality Service Analyst – 2017.022
Surrey, BC

Both contract compliance by service providers as well as quality and appropriateness of services being provided)….

Community Living BC (CLBC) is a crown corporation responsible for arranging supports and services to adults with developmental disabilities and their families in British Columbia. CLBC is looking to build a workforce that brings fresh ideas, energy and innovation to the field of community living services and reflects the diversity of the population it serves through its many locations across BC.More than just a job. CLBC is about compassion, commitment, contribution, collaboration, and community. CLBC’s dedicated and capable workforce plays a vital role in achieving the vision of ‘good lives in welcoming communities’ for adults with developmental disabilities and their families.

Classification/Salary: Social Program Officer (Growth to R24) / $28.51 to $37.65 hourly

This is an auxiliary position. Anticipated 70 hours bi-weekly to April 2018.

The Role:

  • Analysts are responsible for representing CLBC as the primary point of contact for service providers.
  • They perform the lead role in negotiating contracts, with manager approval, reviewing and monitoring contracts for service quality according to CLBC requirements, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.
  • Analysts are responsible for negotiating costing details and developing support and service contracts as well as the subsequent ongoing monitoring and evaluation of the services being provided for all agreements (i.e. both contract compliance by service providers as well as quality and appropriateness of services being provided).
  • Analysts review individual support plans when CLBC funding is requested, allocate funded supports and develop CLBC funded services.
  • Analysts work together as a team to identify and resolve systemic issues and service gaps.
  • They also perform an active role in the allocation and management of local budgets to ensure the equitable, consistent and portable allocation of resources. The safety, security and well being of adults and their families is paramount.


  • Business related Bachelor’s degree preferably with human services orientation or work experience, OR a combination of 10 years equivalent education and experience.
  • Experience working in Community Living field with adults with developmental disabilities and their families is preferred.

Transportation arrangements must meet operational requirements of CLBC. Use of own vehicle on expenses. Successful applicants are subject to a Criminal Record Check (Criminal Records Review Act) and are required to provide a clean Driver’s Abstract.

For a complete list of qualifications and duties please review the job description posted on our website.

How to apply: Interested applicants are encouraged to email a resume and cover letter to Jaimie Willows by the closing date.

Closing date: February 21, 2017

The job advertised is intended for individuals who have permission to live and work in Canada. Please make sure you meet this legal requirement before applying.

We thank all applicants for their interest and advise that only short-listed candidates will be contacted.

Job Type: Temporary

Required education:

  • Bachelor’s

Required experience:

  • Contract negotiation: 1 year
  • Community living: 1 year
  • Contract management: 1 year

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Surrey, BC, CA
Posted on: 2017-02-07
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