Communications Services Officer in Toronto, ON


Branch Toronto ON CA

Communications Services Officer
Toronto, ON

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Provide professional support in the preparation and delivery of approved communications products and services consistent with the corporate communications strategy. Contribute to the Communications response and outreach capability, with particular emphasis on technical and content support for the IESO’s websites.

Key Responsibilities:

  • Assist in preparing assigned communications products that support communications strategies.
  • Assist in the day-to-day management of the IESO Internet and Intranet sites, updating and expanding content as required.
  • Monitor incoming email to web publishing account. Prepare responses or direct inquiries to appropriate employees for clarification.
  • Source, select, organize, write, review and edit communications materials for the web. Work with Information Technology group to plan, design, develop, deploy and maintain external web site(s) and Intranet site.
  • Monitor and report on site usage and statistics.
  • Troubleshoot technical issues arising with IESO’s digital media platforms, including SharePoint 2013 Online, social media platforms, and interactive online tools.
  • Prepare draft communications directed to the general public or specialized segments as assigned. Complete and report on work activities ensuring deadlines and objectives are met. Provide information to staff as required and participate in the solution of problems.
  • Assist in monitoring and reporting on corporate communications programs to measure effectiveness, as assigned.
  • Perform other duties as required.
  • Experience Education:

    Requires a strong knowledge of communications, journalism, and public relations to participate in the development and provision of corporate communications, information and fulfillment programs and delivery methods. Requires a strong knowledge of English both oral and written to effectively develop communications products and services.

    This knowledge is considered to be normally acquired either through the successful completion of a four year university education in the appropriate field or by having the equivalent level of education.


    Requires proficiency in working with HTML5 code, modern browsers, SQL and Access databases, and other computer software, including the Microsoft Office suite, to optimize the content of the website(s). Requires experience and knowledge of Webpage and user interface design, development and maintenance according to W3C HTML5/CSS3 standards, best-practices and current trends.

    Proficiency in JavaScript, HTML 5, SharePoint 2013, CSS3, content management, digital social media platforms such as Twitter, LinkedIn, Facebook.

    The respondent should also have strong communications skills, with experience in writing clear and concise web copy.

    A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

    Core Competencies

    • Good analytical and communication skills.
    • Strong interpersonal skills.
    • Ability to work with minimal supervision.
    • Ability to work in a team environment.
    • Deadline oriented individual.
    • Proven excellent customer service skills.
    • A strong personal commitment to customer needs.
    • Demonstrates organizational skills.
    • A strong commitment to corporate objectives.
    • Ability to influence peers and others in the organization.

    What the IESO Offers

    • Competitive market wages
    • Comprehensive benefit programs
    • Programs and policies to support a balanced lifestyle
    • A challenging fast-paced team environment
    • Opportunity to work with some of the brightest people in the industry

    We thank all candidates for their interest in opportunities with the IESO. While we appreciate your submissions, we regret that we can only contact those candidates selected for interviews.

    The information you provide in this resume is correct to the best of your knowledge and you understand that a misrepresentation may disqualify you from employment and/or cause disciplinary action up to and including your dismissal at any point during your employment. You understand that you shall be required to certify the truthfulness of the contents of your resume in writing if you are offered a position. If you have the experience and qualifications for this position, please apply online.

    or proceed with Standard Application Form.

    Employment Type: Temporary
    Location: Toronto, ON, CA
    Posted on: 2014-07-13
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