City of Toronto Water Service Investigator Full Time in Toronto, ON

City of Toronto

Branch Toronto ON CA

Water Service Investigator
Toronto, ON

Must possess or be able obtain within 3 months of starting in the position Water Meter Installation Certification….

Special Information:

  • If successful for this temporary work opportunity or assignment, permanent employees who are members of Local 416 retain their permanent status. At the end of the temporary work opportunity/assignment, they will return to their base position and location
  • Successful candidates are required to complete the full duration of the temporary work opportunity/assignment
  • Temporary employees who are members of Local 416, who have made a commitment to a seasonal/non-seasonal opportunity/assignment through the Work Selection process, are eligible to apply and be considered for an assessment only. Employees who are deemed qualified through the assessment process will have their names maintained on a “Qualified Inventory List” and their “Personal Work Selection List” (PSWL) updated for the period of time the assessment is valid
  • This temporary work opportunity or assignment may be subject to bumping in accordance with the “LETTER OF AGREEMENT for Temporary Work Opportunities/Assignments” under the TCEU Local 416 Memorandum of Settlement

Major Responsibilities:

  • Responds and interacts to customer service enquiries related to operations, maintenance, and/or repairs and/or assesses performance of water and wastewater systems and appurtenances
  • Acts as the first response to spills and clean ups
  • Assesses, prioritizes and determines the level of response required to correct or deal with the activities related to water and wastewater
  • Operates light equipment specific to water and wastewater operations
  • Prepares and monitors emergency sites by erecting barricades and traffic control signs
  • Utilizes a variety of hand and power tools and equipment associated with water and wastewater operations
  • May provide work direction to others
  • May provide training to others
  • Reads water and wastewater field drawings
  • Ensures that work is performed in a clean and safe manner
  • Maintains accurate daily records utilizing field sheets and/or electronic devices
  • Performs field water quality tests
  • Performs related work as required

Key Qualifications:

Your application must describe your qualifications as they relate to:

  • Considerable experience in the operation, maintenance and installation of water and wastewater services and appurtenances and related tools and equipment
  • Experience reading field and utility drawings
  • Experience operating and knowledge of various computer applications
  • Must have a Secondary School Diploma or approved equivalent
  • Must have knowledge and training in Health and Safety procedures and regulations applicable to the above work
  • Must possess and be able to maintain a valid Province of Ontario Class “G” and qualify for the City’s drivers’ permit
  • Must possess and be able to maintain Ministry of Environment Water Distribution Class 1
  • Certificate of Competency or have successfully completed the ministries entry level course for drinking water operators and have passed the class 1 drinking water examination.
  • Must possess or be able obtain within 3 months of starting in the position Water Meter Installation Certification.
  • Knowledge of water and wastewater practices, policies and procedures related to the above work
  • You must also have:

    • Experience working in a front-line customer service environment would be an asset.
    • Ability to communicate courteously with the public.
    • Ability to provide work direction to others.
    • Ability to analyze and resolve problems, conflicting situations and determine required course of action.
    • Ability to communicate effectively, both orally and in writing.
    • Ability to work effectively in a team environment.
    • Ability to maintain vehicles and equipment in a clean, tidy and safe condition.
    • Must be able to work shifts/weekends.
    • Ability to work overtime, call-ins and stand-by as required.
    • Ability to report to various work sites.
    • Must be physically capable of performing required duties in all weather conditions.

    Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

    In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy , a request for accommodation will be considered throughout the hiring process.

    Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. For disability-related accommodation, documentation must be from the applicants’ treating physician outlining their functional limitations.

    or proceed with Standard Application Form.

    Employment Type: Full Time
    Location: Toronto, ON, CA
    Posted on: 2015-05-23
    Posted by: