City of Toronto Business Analyst SII Full Time in Toronto, ON

City of Toronto

Branch Toronto ON CA

Business Analyst SII
Toronto, ON

Interviewing (JAD sessions), data modeling, business process modeling, business object modeling and user interface design….

Major Responsibilities:

Reporting to the Supervisor Application Development, the incumbent will analyze business operations and application systems in order to bridge the gap of translating business requirements into system specifications in order to develop custom application solutions.

  • Identifies a range of feasible options for operations, policies, technology, information systems and management practices, assessing the implications and viability of each option and recommending changes to improve service delivery
  • Documents and analyzes business requirements utilizing various methods such as: interviewing (JAD sessions), data modeling, business process modeling, business object modeling and user interface design
  • Designs system specifications; preparing requirements for ensuring proper system testing, implementation and operation
  • Works closely with various stakeholders and partners to understand priorities and impact
  • Prepares system and user documentation and provides consultation, technical support and user training to the business units on the specific technology application being implemented
  • Provides support to the business units on the specific technology application being implemented and utilized in support of the business
  • Evaluates the efficiency and effectiveness of business systems and determines information systems strategies.
  • Conducts feasibility and cost/benefit studies
  • Assesses information technology and data/systems needs and requirements of business units and identifies and evaluates feasibility of various technological options
  • Assesses impact of technology on service delivery/resources/business and costs/savings, and develops recommendations, including opportunities for maximizing technology and improving efficiency of business practices
  • Assists in the development, testing, training and configuration of the specific applications and the fine tuning and implementation of upgrades, new releases and enhancements to the applications
  • Contributes to successful project completion within budget and on time by identifying risks and developing/recommending mitigation strategies.
  • Develops and delivers presentation and training sessions tailored to specific stakeholder groups
  • Conducts feasibility or other assessments as required by the business/project
  • Manages vendors and external contractors
  • Prepares RFI/P/Qs and other formal project documentation
  • Takes an active role as a member of the project team and contribute to the overall work planning and priority setting of the project
  • Travels to off-site locations

Key Qualifications:

  • Demonstrated system analysis and business analysis experience working on medium to large scale projects.
  • Demonstrated experience defining and translating business requirements into specifications via use cases, data and workflow modelling, swim lane diagrams, entity relationship diagrams, activity diagrams, business rule documentation, functional & non-functional identification and screen mock-ups.
  • Strong facilitation and project management skills including experience in the development of project purpose and objectives, project activities, milestones and deliverables, monitoring and tracking progress and communicating with stakeholders.
  • Practical experience and working knowledge of MS Office Suite including Visio, Word, Excel, and PowerPoint.
  • Post secondary education in public or business administration or other discipline pertinent to the job function or an equivalent combination of education and experience
  • Strong knowledge of software development and project management methodologies (RUP, SDLC, Waterfall, Agile, Prince, Zachman).
  • Analytical skills in assessing and reviewing business processes to identify options, best practices and opportunities to improve service delivery through technology change and business process innovations.
  • Excellent written and oral communication skills, presentation and interpersonal skills to deal effectively with city staff, city councillors, senior management and the public.
  • Ability to prioritize multiple projects, work with cross-functional teams, set clear directions and design terms of references and project plans.
  • Strong understanding of privacy, security and auditing; how these can be reviewed, monitored, and enhanced with regards to systems implementation.
  • Strong understanding of application deployment approaches, and standard dev-QA-Production cycles.
  • Excellent interpersonal, oral and written communication skills to provide troubleshooting support, prepare technical documentation and reports on problems and to deal effectively with staff at all levels within the organization.
  • Excellent organizational, conceptual, analytical, problem solving and multi-tasking skills.
  • Strong leading, listening and interacting skills to work with competing demands, prioritize and meet deadlines.
  • Knowledge of Municipal Freedom of Information & Protection of Privacy Act (MFIPPA).
  • Possession of a valid Ontario Driver’s License Class “G” and access to a personal vehicle with the ability to report to various work sites within the City of Toronto as required.
  • Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants who provide an email address may receive their written correspondence with respect to this job posting directly to the email address provided with their application. As an applicant, it is your responsibility to ensure that you check your email regularly to receive this correspondence.

    In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto’s Accommodation Policy , accommodation will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

    or proceed with Standard Application Form.

    Employment Type: Full Time
    Location: Toronto, ON, CA
    Posted on: 2015-08-01
    Posted by: