OverviewCity of Richmond BC Corporate Business Analyst Temporary in Richmond, BC
City of Richmond BC
Branch Richmond BC CA
Corporate Business Analyst
Minimum of a Bachelor degree in Business Administration or related discipline, supplemented by 5 – 10 years of experience in Business Analysis, Management, and…
The Corporate Business Analyst is a key resource in the conduct of corporate Service Level Reviews (SLR). The Corporate Business Analyst will be expected to have broad knowledge on business analysis in a municipal setting, work independently, make and present recommendations to senior managers as required. Acting as a corporate resource, this senior technical position is involved in business analysis tasks which are used to understand the current state of City departments/work units, identify business needs, and define solutions that meet the City of Richmond’s goals and objectives. This position reports to the Director, Administration & Compliance. Examples of key work activities include:
Provides technical support to departments/work units and conducts analysis in preparation for Service Level Reviews (SLR).
Participates in the Service Level Reviews (SLR) both as a resource (preparing work units for the reviews) and as a member of the SLR team.
Synthesizes and evaluates business operations (business processes and issues).
Identifies opportunities and provide recommendations to improve business operations and practices, including the re-design of business processes using established methodologies and flowcharts.
Uses business case analysis and process mapping techniques (e.g. workflows, swimlanes, etc.) to outline strengths, weaknesses, opportunities, and threats (SWOT) and develop practical and achievable improvements.
Makes sound recommendations based on data and business case analysis to increase efficiencies, improve cost controls, and optimal achieve service levels.
Independently presents business analysis results to all levels within the Corporation, including the Senior Management Team, City Council, and other applicable work units.
Creates and maintains policies, procedures, and assessments related to business process improvements.
Assists departments/work units with the development and implementation of business workflow improvements.
Provides training and technical support to management and employees regarding business case analysis techniques, process improvement opportunities, and strategy and program development and execution.
Liaises with other governmental agencies for best practices, benchmarking, and knowledge exchange.
Education & Experience
Minimum of a Bachelor degree in Business Administration or related discipline, supplemented by 5 – 10 years of experience in Business Analysis, Management, and/or Re-engineering Projects. An equivalent combination of experience and training may be considered. Experience in a local government setting is considered an asset.
Knowledge & Skills & Abilities
Knowledge of the municipal divisions, departments, and services.
Ability to work collaboratively and cohesively with different stakeholders.
Ability to make senior level, complex recommendations and decisions independently.
Ability to analyze current practices, perform SWOT analysis, develop recommendations, and demonstrate actions for implementation.
Ability to resolve complex issues with results measured against City goals and objectives.
Ability to make presentations and communicate effectively.
Ability to think creatively, critically, analytically, and problem solve.
Strong skills in technical writing and the preparation of reports.
Strong decision making skills and sound judgement.
Strong interpersonal skills.
Ability to successfully pass a Criminal Record Check for the Financial Sector.
Licences & Certificates & Registrations
An International Institute of Business Analysis (IIBA), a Certified Business Analyst Professional (CBAP), OR a Certification of Competency in Business Analyst (CCBA) designation.
Valid Class 5 Driver’s Licence for the Province of British Columbia.
Employment Type: Temporary
Location: Richmond, BC, CA
Posted on: 2015-08-18