OverviewCIBC Manager, Sales and Service Full Time in Eston, SK
Branch Eston SK CA
Manager, Sales and Service
The Canadian Investment Funds Course (CIFC) or Canadian Securities Course(CSC) within three (3) months after your start date….
CIBC is a leading Canadian-based global financial institution. Through our three major businesses – Retail and Business Banking, Wealth Management and Wholesale Banking – we provide a full range of financial products and services to 11 million individual, small business, commercial, corporate and institutional clients in Canada and around the world. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. To learn more about CIBC’s Lines of Business, please visit our website .
CIBC focuses on what matters to our employees – access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.
Every year, CIBC is recognized for its business success, community commitment and employee initiatives. We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.
To learn more about CIBC and the CIBC Group of Companies please visit CIBC.com .
As a Manager, Sales and Service you will join CIBC’s Retail and Business Banking department to
• lead a high performing team focused on improving the client experience and resolving client complaints
• provide an exceptional client experience to personal and small business clients with investment and credit needs
• meet clients’ immediate needs and identify opportunities to further develop the CIBC relationship
• make introductions to Imperial Service and Business Banking to maximize opportunities
• manage day to day operations and risk in the branch
Job Requirements –
Ensure the consistent delivery of high quality service in the branch to meet or exceed client expectations and service standards –
Manage a needs based sales practice and business development activities –
Lead and coach a successful team –
Manage employee performance and create a positive work environment –
Manage branch premises and day to day operations according to CIBC policies and procedures
What We’re Looking For: –
Successful candidates must exhibit CIBC’s values of trust, team work, and accountability –
Developed sales skills –
Developed influencing and negotiation skills –
Service management, people management, leadership skills –
Strong communicator, verbally and written –
Compliance knowledge –
The Canadian Investment Funds Course (CIFC) or Canadian Securities Course(CSC) within three (3) months after your start date.
Must be available to work evenings and weekends (Saturdays & Sundays) –
Employment Type: Full Time
Location: Eston, SK, CA
Posted on: 2016-11-01