CGS Canada North America Account Manager Full Time in Fredericton, NB

CGS Canada

Branch Fredericton NB CA

North America Account Manager
Fredericton, NB

Manage a subset of channel partner accounts in a set territory as a liaison between the account and the client’s strategic alliance manager….

Please Apply through the following link:


Corporate Profile: Established in 1984, Computer Generated Solutions, Inc. (CGS) is a leader in providing outsourcing services to businesses worldwide. Please visit www.cgsinc.com to learn more about our company.

Work Location: CGS’ facility located in Saint John, NB. No remote work is allowed for this position.

Position Description: We are seeking two (2) experienced Account Managers for this position:

  • Manage and develop assigned channel partner accounts and assist and guide them to become active participants in our client’s channel partner program.
  • Be responsible for the maintenance, growth, and achievement of revenue goals for your assigned channel partner accounts.
  • Provide assistance to the client’s sales team as required.
  • NOTE: Candidates hired for these positions will be assigned to work with channel partners that are already members of our client’s channel partner program.

Primary Job Responsibilities

  • Manage a subset of channel partner accounts in a set territory as a liaison between the account and the client’s strategic alliance manager.
  • Process incoming email and phone requests from the channel partners and sales team, responding promptly and appropriately.
  • Manage channel partner sales forecasts, assist to close deals, and track customer data using company standard customer relationship management (CRM) tools
  • Develop and maintain channel partner and territory plans which outline how sales goals will be achieved on an ongoing basis.
  • Provide feedback to management on important activities that led to sales successes or failures, unmet needs, and opportunities to deliver greater value to the channel partners.
  • Be a positive representative of the company and its brand in the marketplace


  • Excellent written and verbal telephone skills in English are essential.
  • Two to Five years of proven experience in an inside sales environment.
  • Experience, confidence and the ability to make telephone calls to prospects, including C-level executives.
  • A results oriented self-starter who will take the initiative to get the task completed correctly and on time.
  • Bachelor’s degree or equivalent business experience.
  • Proficient in Microsoft Office, especially using Word.
  • Ability to enter channel partner contact data and status into Excel spreadsheets and Google sheets.
  • Experience using Salesforce.com is a plus.

Benefits of working for CGS:

  • Great team environment
  • A comprehensive benefits package
  • Medical and dental coverage
  • Company sponsored pension plan
  • Excellent growth opportunities.

CGS is an Equal Opportunity Employer M/F/V/D.

Contact Information: Please forward your resume and cover letter with the job title in the subject line. We thank all applicants for their interest, however, we will only contact those that have been selected for an interview. In compliance with the Privacy laws, we commit to utilizing this information only for the express purpose for which it was sent to us, which is to secure possible employment with CGS. Unless you notify us CGS may contact you if another potentially suitable position becomes available. All information collected will be kept by CGS for a period of six months.

Job Type: Full-time

Required education:

  • Bachelor’s

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Fredericton, NB, CA
Posted on: 2018-03-15
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