OverviewCervus Parts Technician Full Time in Ponoka, AB
Branch Ponoka AB CA
Reporting to the Parts Manager, the Parts Technician is responsible for performing a variety of in-store customer service, marketing, promotional, advertising,…
Cervus Equipment is a world-leading equipment dealer, powered by iconic brands and unrivaled support. With 64 dealerships across Canada, New Zealand and Australia, Cervus is a global team with one shared purpose.
Its mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. Customers count on Cervus to keep them moving forward, with remarkable customer service and industry-leading brands; John Deere, Peterbilt, Bobcat, Clark, Sellick, Doosan and JCB.
At Cervus, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer’s success. Join our growing team and build your career with Cervus.
Our John Deere Dealership in Ponoka, AB is accepting resumes for a Parts Technician
Reporting to the Parts Manager, the Parts Technician is responsible for performing a variety of in-store customer service, marketing, promotional, advertising, and stocking duties related to the receiving, sale, and delivery of parts, accessories, wholegoods, and other materials of the branch.
Ensure customer satisfaction by meeting, greeting and assisting incoming customers at the counter
Ensure professional and accurate preparation of quotes for customer service sales and service representatives and retail customers
Look up requested parts, determine availability and provide parts to the customers (internal & external)
Collect money or proper credit card transfer for the sale if required
Record sales and/or counter transactions
Supply Service Technicians with parts as required
Maintain a satisfactory level of current product knowledge
Ensure knowledge of and compliance with WHMIS
Unload/load and verify shipments, including placing machines, supplies, and stock orders in their proper inventory locations
Receive transfers from other dealer locations as quickly as possible
Check for damages or shortages when orders are received and notify the appropriate supervisor and/or person responsible to ensure a claim is made
Assist in maintaining all department tools, equipment and vehicles in good working order
Other duties as assigned by management
At least 1 year experience in Parts Department operations preferred along with working towards a parts journeyman certificate
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Skilled at anticipating future needs and changes that occur in the warehouse
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or GED equivalent
Ability to analyze and interpret basic Parts Department reports
Employment Type: Full Time
Location: Ponoka, AB, CA
Posted on: 2018-01-10