OverviewCB Richard Ellis Limited Receptionist – Toronto West Full Time in Toronto, ON
CB Richard Ellis Limited
Branch Toronto ON CA
Receptionist – Toronto West
May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc. Follows security procedures for recording guests,…
Canada Company Profile
CBRE Group, Inc. (NYSE: CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2013 revenue). The Company has approximately 52,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through approximately 370 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting.
CBRE Limited in Canada has 24 offices across the country and more than 2,000 employees. We continue to grow our business and are looking for candidates who share our commitment to excellence, our passion for client service and value contributing to our communities. Please visit our website at www.cbre.ca
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Employment Equity, Equal Opportunity Employer F/D/VM/A
Description tâches service
CBRE’s Brokerage division executes strategic, integrated and comprehensive commercial real estate brokerage services for tenants/occupiers, property owner and narrowly focused vertical industries in the office, industrial and retail sectors. Clients make informed real estate decisions underwritten by world-class and industry leading proprietary market research, analytical and consultative services. The Brokerage division draws frequently and seamlessly from other CBRE services to provide clients what they need functionally anywhere in the world.
Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives and directs incoming calls to appropriate personnel and voicemail.
Greets and announces clients, applicants and visitors. Follows security procedures for recording guests, suppliers and other visitors. Arranges escorts as needed. Issues visitor passes and validates parking.
Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed.
Coordinates catering for meeting and events. May negotiate pricing and menus. Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.
Performs general clerical duties associated with distributing office faxes, packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.
Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.
Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
Maintains records and logs of service requests and tracks their status.
Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc.
Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
EDUCATION and EXPERIENCE
HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred.
CERTIFICATES and/or LICENSES
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.
Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor
Employment Type: Full Time
Location: Toronto, ON, CA
Posted on: 2015-08-19