Capital GMC Buick Cadillac Full Time Parts Counter Person Full Time in Regina, SK

Overview

Capital GMC Buick Cadillac

Branch Regina SK CA

Position:
Full Time Parts Counter Person
Location:
Regina, SK

2-4 years customer service experience. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts….

Capital GMC Buick Cadillac is currently seeing a Full Time Parts Counter Person.

Your Duties would include:

• -Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers incoming phone calls, handle any overflow from either front or back counter.
• Assist any customer or salesperson with Accessory quote or purchase, during peak times when Accessory Specialist is busy or away from office.
• Provide accurate price quotes to customers and Technicians in a timely fashion ensure ALL options are exhausted when sourcing parts (i.e. alternate warehouse, other dealers, etc.)
• All open invoices and back-order parts are to be monitored and reviewed regularly, Parts Manager to be advised on all conditions that exceed 30 days. Customers are to be contacted on a regular basis to update status and contacted again when required parts arrive.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Pulls and fills orders from stock
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.

Your experience would include:

• 2-4 year parts experience
• 2-4 years customer service experience
• Ability to work with various

Required experience:

• Parts Counter: 1 year