Canucks Sports & Entertainment Scheduling and Staff Services Coordinator Part Time in Vancouver, BC

Canucks Sports & Entertainment

Branch Vancouver BC CA

Scheduling and Staff Services Coordinator
Vancouver, BC

Checks and ensures ABI & event equipment is in good working order and adequately stocked for next event. Key responsibilities include assist scheduling staff…



(Part-time, Hourly)

Position: Scheduling and Staff Services Coordinator (Hourly)

Department: Human Resources

Reports to: Manager, Scheduling & Staff Services


The Scheduling and Staff Services Coordinator is responsible for providing proactive, best in class customer service to our event staff and managers. Key responsibilities include assist scheduling staff for events, timesheet processing, maintaining and distributing wardrobe items (uniforms and equipment) to event staff, and assisting with various human resources duties such as event staff hiring and on boarding.

Essential Duties and Responsibilities:

(other duties may be assigned, as required)

Scheduling: *

  • Provides one-stop scheduling services for an assigned client group; from collecting availability, scheduling events in accordance with the Collective Agreement and/or departmental scheduling guidelines and developing staff deployment plans for all events *
  • Monitors staffing levels by classification to ensure adequate staffing levels are maintained and that all staff have submitted up to date availability. Communicates shortages to Manager and proactively takes steps to fill vacancies *
  • Assist with administrative functions including: monitoring and responding to staff phone calls, emails, data entry while maintaining detailed records of all call communication *
  • Administers late requests, schedule and/or deployment changes, time-off requests, leaves of absence, and availability changes etc. while maintaining appropriate staffing requirements *
  • Liaises with Event/Department Managers to confirm staffing deployment requirements *
  • Enters and completes all payroll requirements and process timesheets *
  • Provides Human Resources and Managers with unexcused, late and sick employee information, and other statistical information as required

Wardrobe: *

  • Conducts pre-event set-up and preparation for wardrobe/equipment distribution *
  • Distributes uniforms and equipment to event staff and updates check-in/check-out of all items through the ABI inventory control module *
  • Works with HR to oversee wardrobe and equipment inventory ensuring adequate stock levels are maintained, neatly organized/stored and all items are identified with a proper inventory number *
  • Assists with fittings for all new hires, ensuring the required, uniform documentation is completed and uniform cleaning procedures are explained *
  • Operates the bar-coding scanning equipment and responds to scanner issues as required during events. *
  • Checks that all equipment has been returned post-event, and follows-up on unreturned items *
  • Checks and ensures ABI & event equipment is in good working order and adequately stocked for next event. Informs HR Coordinator in charge of Wardrobe of any concerns regarding event equipment

Other: *

  • As required, assists HR staff with annual hiring and on boarding process for PT staff including setting up interviews, conducting references checks, preparing orientation materials entering new hire data into ABI, assisting at paperwork and orientation nights and collecting information and preparing new hire start-up kits (i.e. Wardrobe, ABI card etc.) *
  • Participates with HR staff in coordinating staff functions and events *
  • Maintains a step-by-step procedure manual for all responsibilities and tasks performed in this role *
  • Updates event staff message boards, and assists as required with other staff services duties and projects, as assigned

Requirements: Required Experience and Qualifications: *

  • Some post secondary education is an asset *
  • Minimum 1-2 years’ experience scheduling part-time unionized employees preferred *
  • Previous experience working in an administrative capacity or office setting *
  • Experience with databases, preferably with an on-line scheduling system *
  • Demonstrated ability to work as a team player with a high level customer service focus, responding to all customers with a professional and “can do” approach *
  • Knowledge of payroll systems and timesheet processing an asset *
  • Ability to work in a fast-paced, time sensitive environment with the ability to multi-task *
  • Working knowledge of MS Office programs; quick to learn new programs *
  • Exceptional organizational and time management skills to meet tight time deadlines *
  • Excellent written and verbal communication skills, with a strong commitment to communicate professionally and positively with staff and fans *
  • Ability to work independently *
  • Must be detail-oriented *
  • Flexible to work shifts during daytimes, evenings, weekends and holidays, as required. Some flexibility around other commitments may be considered

Benefits: Our Vision: To be the premier sports and entertainment company in North America.

Interested, qualified candidates are invited to submit their resume and cover letter, no later than September 29, 2016. Please apply online by accessing our website at www.canucks.com/jobs

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Vancouver, BC, CA
Posted on: 2016-09-21
Posted by: