Canucks Sports & Entertainment Hospitality Supervisor Part Time in Vancouver, BC

Canucks Sports & Entertainment

Branch Vancouver BC CA

Hospitality Supervisor
Vancouver, BC

Manager/Assistant Manager/, Hospitality. Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries…


Position: Hospitality Supervisor
Department: Hospitality
Reports to: Manager/Assistant Manager/, Hospitality
Date Posted: June 22, 2015

We are now preparing for the 2015/2016 hockey season, this position is ongoing and will support all concerts and events within Rogers Arena.

WIN-THRILL-CONNECT. At Canucks Sports & Entertainment this is what we do every day. To make the team, you will need to bring your passion for putting the fan/guest first. If you are a team player who rises to a challenge and strives for continuous service excellence, you’ve come to the right place.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (other duties may be assigned as required)

  • Lead their respective teams and provide ongoing coaching and recognition to team members to ensure exceptional hospitality is provided and the fan experience is exceptional
  • Contribute to building a high performance team by actively partnering with all staff of Rogers Arena


  • Must be at least 19 years of age
  • Must be able to:
    • work weeknights, weekends, and holidays with a start time of approximately 4:00pm
    • safely lift up to 35 lbs
    • stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
  • Demonstrate excellent on-the-spot problem solving skills, including the ability to independently handle service recovery situations to a fan’s satisfaction
  • Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
  • Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
  • Proven front line customer service leadership in a Quick Service or Premium setting is required
  • Completion of Serving it Right Certificate

This position will remain open until filled.


or proceed with Standard Application Form.

Employment Type: Part Time
Location: Vancouver, BC, CA
Posted on: 2015-08-17
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