Overview

Canucks Sports & Entertainment Dispatch Operator Part Time in Vancouver, BC

Canucks Sports & Entertainment

Branch Vancouver BC CA

Position:
Dispatch Operator
Location:
Vancouver, BC

Valid BC Security License preferred. Respond to all customer issues through fan texting. The Dispatch Operator will be the main contact for receiving and…

Canucks Sports & Entertainment

EMPLOYMENT OPPORTUNITY

Position : Dispatch Operator Department : Event Services

Reports to: Manager, Security, Safety & Alcohol Compliance

SUMMARY:

The Dispatch Operator will be the main contact for receiving and dispatching calls to security, housekeeping, operations, and conversions during hockey games, concerts and events. Responsibilities will include operating a CCTV camera system and responding to guests through our fan texting program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(other duties may be assigned as required)

  • Dispatch security, first aid, housekeeping, hospitality and Guest Services Supervisors to incidents
  • Record all event evictions and incidents
  • Complete dispatch activity logbook
  • Complete event summary for each event
  • Operate the fan texting interface
  • Respond to all customer issues through fan texting
  • Dispatch appropriate resources based on fan communication
  • Operate the CCTV camera system during events
  • Bookmark incident footage for future review

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Working knowledge of radio use and protocol
  • Working knowledge of CCTV camera use and procedures
  • Ability to multi-task and assess priorities in busy environment
  • Strong communication skills
  • Ability to stay calm and focused during stressful situations
  • Available to work evenings and weekends
  • Valid BC Security License preferred

Requirements

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Vancouver, BC, CA
Posted on: 2015-08-17
Posted by: