Overview

Canterbury Foundation Receptionist – TEMPORARY FULL TIME POSITION Temporary in Edmonton, AB

Canterbury Foundation

Branch Edmonton AB CA

Position:
Receptionist – TEMPORARY FULL TIME POSITION
Location:
Edmonton, AB

Receipt of payments for resident’s invoices. Seek opportunities for personal development; Maintain petty cash, prepare and forward deposits to the Business…

KEY RESPONSIBILITIES

The position is comprised of two fundamental areas of accountability:

Reception and Administrative Support

  • Adhere to all departmental and corporate policies and procedures.
  • Provide a high level of administrative support.
  • Ensure safe work procedures are adhered to.
  • Receipt of payments for resident’s invoices.
  • Maintain petty cash, prepare and forward deposits to the Business Office.
  • Facilitate and manage support to Food Services (tray requisitions, meal ticket sales).
  • Document all information received from any source, whether verbal or observational, in the reception log book.
  • Ensure residents and visitors are greeted in a polite, prompt and courteous manner.
  • Ensure all resident s, visitors, contractors sign in/out using the appropriate binder.
  • Ensure Incoming telephone calls are answered and directed as required in a polite, prompt, and courteous manner.
  • Ensure administrative and word processing support to Managers, employees and residents is provided as needed.
  • Ensure the Executive Director’s requests for assistance in matters dealing with Board or administrative matters are met in timely fashion.
  • Ensure incoming corporate mail is received, processed and distributed in an efficient and timely manner.
  • Ensure tasks involving management of cash receipts are completed in an accurate and timely fashion.
  • Ensure records of meal ticket sales are accurately tracked and recorded.

Safety and Security

  • Monitor incoming Emergency Call Alerts and ensure they do not go into overtime. Contact HCA/RN if over 5 minutes.
  • Respond to smoke/fire alarms in the Court and Manor.
  • Ensure that hospital, split key and resident vacation lists are maintained and distributed to designated recipients.
  • Ensure emergency call requests for assistance are addressed in a prompt manner. If not, document in the log book and make the Health Services Director aware.
  • Ensure all fire alarms are handled in accordance with Canterbury Foundation emergency procedures.

QUALIFICATIONS

  • Possess a High School Diploma
  • Completion of Business Administration training/certificate
  • Advanced PC/Computer skills with a solid understanding of MS Office (Outlook, Word, Excel, and PowerPoint).
  • WHMIS training.
  • First Aid training.
  • 1 year receptionist and administration experience. Seniors housing/lodge or care setting experience an asset.
  • Knowledge of computers and relevant software application
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Ability to work a switchboard

SKILLS & ATTRIBUTES

  • Demonstrate an awareness of accident and injury prevention; adhere to safe work practices and procedures; be responsible for maintaining self-wellness and reduced absenteeism.
  • Demonstrate a commitment to customer relations and hospitality by being caring and courteous to residents, families, visitors and co-workers.
  • Be able to work within a team and contribute to a positive work environment; seek opportunities for personal development; and strive for excellence.
  • Demonstrate good time management, budgetary, and problem solving skills.
  • Demonstrate strength in communication skills (informing/listening/writing).
  • Possess good computer skills and knowledge of computer applications including intermediate word processing, use of email, and spreadsheet data entry.

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Edmonton, AB, CA
Posted on: 2018-07-28
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