CannAmm Desktop Support Technician Full Time in Edmonton, AB


Branch Edmonton AB CA

Desktop Support Technician
Edmonton, AB

We are seeking a talented detail-oriented desktop support technician to support approximately 150 users. Works with vendor support contacts to resolve technical…

We are seeking a talented detail-oriented desktop support technician to support approximately 150 users. This highly motivated team member will work in a support role assisting with various IT tasks.


This position assists staff in Corporate Office and remote locations with technical support of desktop computers, servers, applications and technology related to fax, phones and printers. Support includes installation, testing and configuration of computer systems and peripherals. Employee will also assist in the maintenance and testing of network servers, and associated equipment.


  • Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
  • Works with procurement staff to purchase hardware and software.
  • Assesses functional needs to determine specifications for purchases.
  • Orders computer supplies.
  • Maintain telephone system.
  • Maintain fax/fax servers
  • Maintain and Support Printers/Print Servers
  • Other duties as required


  • 1 – 2 year’s experience supporting Windows 7/8/10 desktop/laptop/tablets PC’s.
  • Networking diploma and/or A+ certification would be an asset.
  • Experience troubleshooting hardware issues, replacing hardware on servers, desktop and laptop PC’s.
  • Experience installing software, patches, updates on desktops, laptops and servers.
  • Experience troubleshooting basic network, software and printing problems.
  • Customer Service experience a must.

Job Type: Full-time

Required experience:

  • Desktop Support: 1 year

Required education:

  • Associate

Job Location:

  • Edmonton, AB

Required license or certification:

  • Class 5 Drivers License

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Edmonton, AB, CA
Posted on: 2018-03-16
Posted by: