OverviewCanada Revenue Agency SP-06, Training Coordinator (Open to CRA employees, and eligible Veterans & Members of the Canadian Forces) Temporary in Saint John, NB
Canada Revenue Agency
Branch Saint John NB CA
SP-06, Training Coordinator (Open to CRA employees, and eligible Veterans & Members of the Canadian Forces)
Saint John, NB
Advises, assists, informs and supports management and staff regarding training, learning and career management and promotes the value of investment in…
Advises, assists, informs and supports management and staff regarding training, learning and career management and promotes the value of investment in continuous learning within the Division.
Assists in the preparation and follow‑up of training and learning material and activities for staff.
Plans, coordinates and delivers training and information sessions based on training requirements identified in the annual training plan for management and staff.
Monitors, evaluates and updates an inventory of reference documents, products, services and activities related to training and learning for the needs of staff, in accordance with the allocated budget, and submits related recommendations to Division management.
Updates staff training files and various national records related to training, and prepares related reports for management.
For the complete description of the job duties, please refer to the work description SP0427 (or communicate with the contact email below). Staffing Requirements to apply You must clearly demonstrate on your online application how you meet the essential staffing requirements to apply.
A secondary school diploma; or an Agency approved alternative.
Successful completion of Introductory Accounting, or Introductory Financial Accounting, or Financial Accounting 1 (FA1); AND
Successful completion of Intermediate Accounting I or Intermediate Financial Accounting I or Financial Accounting 2 (FA2) ; AND
Successful completion of Intermediate Accounting II or Intermediate Financial Accounting II or Financial Accounting 3 (FA3); are invited to apply.
All candidates MUST provide proof of your accounting education by (Date of closing of poster). Failure to provide proof of accounting education by updating this information on their Candidate Profile will result in your application not being given further consideration.
CRA will accept foreign credentials as long as they are considered acceptable by a recognized Canadian educational institution. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate. For more information, you may refer to the Canadian Information Centre of International Credentials at www.cicic.ca .
Note : As well as your online application, if you have not done so already, you must upload into your Candidate Profile, in the education section, your essential education credentials by the closing date and time of this notice of job opportunity demonstrating that you meet the essential education requirements for the position(s) being staffed. Failure to do so may result in your application being rejected.
Experience working at the SP-04 level or higher within the Collections and Verification Branch of the Canada Revenue Agency (CRA) for a period of at least 24 cumulative months in the last 36 months.
Other Staffing Requirements
As part of the prerequisites you must possess (in ESS or in hand) assessment results for the competencies listed below by the closing date and time shown on this notice of job opportunity.
• Effective Interactive Communication (EIC): Level 2
• Service Excellence (SE): Level 2
Members and honourably released former members of the Canadian forces who do not possess the required competency levels for Client Service Orientation and Effective Interactive Communication at the screening for prerequisite stage will be given the opportunity to be assessed on these two competencies as part of the assessment stage of this staffing process, as long as all other staffing requirements for the prerequisite stage are met.
If you have valid test results using the CRA standardized assessment tools, you do not need to be reassessed; however, you can ask to be reassessed to try and improve your level(s) as long as you meet the re-test period restrictions. Languages Requirements Bilingual Imperative CBC/CBC Staffing requirements to be assessed/applied Any essential staffing requirements indicated below will be assessed/applied at a later date. Any discretionary staffing requirements indicated below may be applied/assessed at a later date.
The following competency will be assessed using the Writing Skills Test (WSE/WSF-MCT):
Writing Skills Test - For WST a pass mark of Level 3 is required. For more information, please visit the following link: Writing Skills Test
There is a 180-day waiting period before you can rewrite the test. Should you wish to take this test again, you must wait until after the retest period has elapsed. If you rewrite the test before the retest period has elapsed, your result will not be valid and a new retest period will be imposed from the new test date. If you have written the 2001 version of the WST, you must wait until the waiting period has elapsed before you can write the 2013 version. The 180-day retest period for the English version of the WST does not impact on the retest period for the French version of the Test d’Aptitudes à écrire (TAE).
Please advise us if you plan on being away for any extended periods of leave throughout this process. Please note that rescheduling would be for extraordinary situations only. The Hiring Manager will make decisions on a case-by-case basis.
Assessment results may be used at the appointment to identify candidates selected for appointment. Test results from a particular standardized test may be used for appointment.
The following competency will be assessed using the General Competency Test Level 2
General Competency Test Level 2 (GCT2-314) , minimum pass 51/90.
For more information, please click on the following link: GCT2
One or more of the following qualifications may be assessed using locally developed tools (interviews and/or reference checks and/or written test).
• Autonomy – Pass mark: pass/fail
• Effective Interpersonal Relationships – Pass mark: pass/fail
• Dependability – Pass mark: pass/fail
• Presentation skills – Pass mark: 70%
• Planning, organizing and monitoring – Pass mark: 70%
Note that results from locally developed assessment tools are not portable to other staffing processes.
Assessment results may be used for appointment.
Problem Solving: Level 2
For more information, please click the following link: Problem Solving
Information Regarding Testing
Candidates are expected to make themselves available for their scheduled assessments. Please note that there will be no rescheduling without mitigating circumstances for all assessments. Candidates who do not present themselves at their scheduled sessions will not be considered further and will be deemed to have withdrawn from the process.
If you have valid test results using the CRA standardized assessment tools, you do not need to be reassessed; however, you can ask to be reassessed to try and improve your level(s) as long as you meet the re-test period restrictions.
Note: For some standardized assessment tools only the most recent result is valid, regardless if it is higher or lower than your previous result. As a result, this could impact your eligibility for an appointment in this and any other staffing processes, where applicable.
Essential Staffing requirements
The required performance levels for appointments from this staffing process are:
For temporary or permanent lateral moves:
Candidates* must have achieved a performance level of ‘Results mostly meet expectations’ or level 2 or higher on the most recent finalized performance report.
For actings or permanent promotions:
Candidates* must have achieved a performance level of “Results meet expectations” or level 3 or higher on the most recent finalized performance report.
If a candidate doesn’t have the required performance level, the candidate will not proceed further in the staffing process.
*If a candidate is not a Canada Revenue Agency employee, reasonable efforts will be made to confirm whether or not the candidate’s performance is currently meeting expectations. This verification will be done through a reference check. If the candidate’s performance is not currently meeting expectations, the candidate will not proceed further in the staffing process.
Additional Asset Staffing Requirements
Duration of appointment
Minimize business disruption
• Experience as a technical instructor or trainer in a program of the Collections and Verification Branch (CVB)
• Experience relevant to the position being staffed
• Experience working in one of the programs within CVB
This experience may be further justified by specific timeframes and/or programs.
Conditions of Employment
Valid Driver’s License
Personal mobility to a degree normally associated with the possession of a driver’s license
Reliability/Security: Reliability Status General information For information on how to apply, communication during the staffing process, foreign credentials, employment equity, accommodations during assessment, security status or clearance, and our code and conflict of interest requirements refer to the general information page http://www.cra-arc.gc.ca/crrs/srch/tps-eng.html .
CRA employees are dedicated to serving in the public interest and have worked hard to earn the trust of Canadians. The Code of integrity and professional conduct and the Directive on conflict of interest, gifts and hospitality, and post-employment are important documents that outline the expected standards of conduct for CRA employees. We strongly recommend that you take the time to review these documents before you consider an employment opportunity with the CRA. Please note that a conflict of interest arises whenever an employee’s private interests and/or outside activities impair, or could be perceived to impair, their ability to make decisions with integrity, impartiality, honesty, and in the best interests of the CRA and the Government of Canada.
Before submitting an application, potential applicants are asked to carefully review the requirements of this job opportunity to determine if they are eligible to apply.
Applicants from the general public who do not meet the eligibility requirements in order to apply on this staffing process will not be considered and will not be contacted.
Applicants can view the status of their application by logging into their Candidate profile on our Careers at the CRA site.
We will create a pool of eligible candidates for this staffing process.
Veterans’ Hiring Act (VHA)
The VHA allows current and honourably released former Canadian Forces (CF) members to continue serving Canadians by granting them access to employment opportunities within the federal public service. In order to be considered, these current and former CF members must have at least three years of service and must not already be permanently employed in the CRA or federal public service.
In support of the VHA, the CRA has committed to allowing members and former members of the Canadian Forces access to apply on internal CRA staffing processes (open to CRA employees only) and CRA’s interdepartmental staffing processes (open to CRA and federal public service employees). As a result, internal CRA job opportunities are posted on CRA’s external Careers website for this purpose.
Members and honourably released former members of the Canadian Forces applying to this staffing process are required to include the details of the Member’s Personnel Record Resume (MPRR) or other official documents or pieces of identification (for example, a copy of their release letter), which are documents issued by the Department of National Defence (DND) with their application to confirm their eligibility to apply.
If the current or former Canadian Forces member does not have a MPRR, he or she may contact Department of National Defence’s Director of Casualty Support Management (DCSM) at 1(800) 883-6094 or [email protected] for a copy of their MPRR or other official documents. For information on requesting a determination regarding status as a medically-released veteran, visit Veterans Affairs Canada.
Before appointments are made from this staffing process, priority for appointment will be given to individuals with CRA preferred status. Members of the Canadian Forces released for medical reasons attributable to service will be given priority for appointment before all other individuals with CRA preferred status. Priority for appointment will be in the following order:
1. Members of the Canadian Forces released for medical reasons attributable to service with preferred status.
2. Individuals with either CRA surplus preferred status or CRA lay-off preferred status who live and/or work within the general rule of minimum distance of the position.
3. All other individuals with CRA preferred status who live and/or work within the general rule of minimum distance of the position.
If Employment Equity is used as a staffing requirement to appoint from this staffing process, all candidates and all individuals with preferred status will have to meet the staffing requirements identified on this NOJO in order to be considered for appointment.
For more information on Employment Equity, click on the link below:
Employment Type: Temporary
Location: Saint John, NB, CA
Posted on: 2016-10-31