Canada Revenue Agency Administrative Officer, OPEN TO CRA EMPLOYEES AND VETERANS Temporary in St. John’s, NL

Overview

Canada Revenue Agency

Branch St. John’s NL CA

Position:
Administrative Officer, OPEN TO CRA EMPLOYEES AND VETERANS
Location:
St. John’s, NL

Experience providing administrative support to senior management within CRA. Experience providing Administrative support to senior management at the executive…

Please refer to the following work description:
SP0189

If you are unable to access the link please contact [email protected] for a copy of the Job description. Staffing Requirements to apply You must clearly demonstrate on your online application how you meet the essential staffing requirements to apply.
Education

Essential

A secondary school diploma
or an acceptable combination of training, education and/or experience

Please note the board may request proof of education prior to completing the selection process.

Experience

Essential:
Experience providing a variety of administrative services at the SP04 level or higher within CRA. This may include, but is not limited to, managing a calendar of activities, scheduling of meetings and travel, preparing agendas and reports, gathering and compiling information, analyzing and evaluating the content of written documents, determining sensitive and urgent documents which require immediate action, the management of correspondence and dealing with internal and external clients.

OR

Equivalent experience from having worked at a similar position outside CRA.

AND

Experience working with software programs such as Word, Excel, and Outlook.

• Experience is defined as experience that would be gained by performing the duties as part of the major job duties accomplished for a period of 12 cumulative months in the last 3 years

Pre-requisite Competencies

You must possess (in Employee Self-Service (ESS) or in hand) assessment results for the following competencies by the closing date and time (or specific date) indicated on this notice of job opportunity.

• Effective Interactive Communication (EIC): level 2
• Client Service Orientation (CSO): level 2

If your results do not appear in ESS, you must submit your results by scanning or faxing the following documents to (fax number or email and name of the resource person).

• the signed attestation report for competency results you obtained through Observe and Attest (these results will be validated)
• the signed assessment report for competency results you obtained through other standardized tools

The report must clearly show that you obtained your competency results before or on the closing date and time (or specific date) shown on this notice of job opportunity.

Members and honourably released former members of the Canadian forces who do not possess the required competency levels for Client Service Orientation and Effective Interactive Communication at the screening for prerequisite stage will be given the opportunity to be assessed on these two competencies as part of the assessment stage of this staffing process, as long as all other staffing requirements for the prerequisite stage are met.

If you have valid test results using the CRA standardized assessment tools, you do not need to be reassessed; however, you can ask to be reassessed to try and improve your level(s) as long as you meet the re-test period restrictions.

Note: For some standardized assessment tools only the most recent result is valid, regardless if it is higher or lower than your previous result. As a result, this could impact your eligibility for an appointment in this and any other staffing processes, where applicable. Languages Requirements English Essential Staffing requirements to be assessed/applied Any essential staffing requirements indicated below will be assessed/applied at a later date. Any discretionary staffing requirements indicated below may be applied/assessed at a later date.
Essential

The following qualifications will be assessed using locally developed tools:

Effective Interpersonal relationships (Interview – Pass mark 70%)
Ethics and Integrity (Interview – Pass mark 80%)
Dependability (Reference Check – Pass mark 80%)

Results from locally developed assessment tools are not portable to other staffing processes. Assessment results may be used for appointment.

Asset Assessment

Each of the following discretionary qualifications may be assessed using a locally developed tool and will have a pass mark of 70%:

Judgment
Planning, Organizing, and Monitoring your workload
Knowledge of Microsoft office products

• Results from locally developed assessment tools are not portable to other staffing processes. Assessment results may be used for appointment.

The following asset qualification may be assessed using a standardize assessment:

Writing Skills Test (Level 2)

Discretionary Experience:

• Experience providing Administrative support to senior management at the executive level
• Experience using CAS (SAP)
• Experience providing administrative support to senior management within CRA.
• Experience providing administrative support to senior management in a private or public corporation environment.
• This experience may be further quantified with specific timelines

Language

English Essential

Additional Staffing Requirements

Essential:

• Performance validation

For temporary or permanent appointments to an equivalent or lower level:

Candidates must have achieved a performance level of ‘Results mostly meet expectations’ or level 2 or higher on the most recent finalized performance report for the most recent performance management cycle.

For temporary or permanent promotions:
Candidates must have achieved a performance level of ‘Results meet expectations’ or level 3 or higher on the most recent finalized performance report for the most recent performance management cycle.

Discretionary:

• Minimize business disruptions
• Employment Equity
• Start date
• Duration of appointment
• Budget considerations General information For information on how to apply, communication during the staffing process, foreign credentials, employment equity, accommodations during assessment, and code of ethics and conduct refer to the general information page: http://www.cra-arc.gc.ca/crrs/srch/tps-eng.html

Please quote the advertisement number on all correspondence.

Before submitting an application, potential applicants are asked to carefully review the requirements of this job opportunity to determine if they are eligible to apply.

Applicants from the general public who do not meet the eligibility requirements in order to apply on this staffing process will not be considered and will not be contacted.

Applicants can view the status of their application by logging into their candidate profile on our Careers site.

Pools

We will create a pool of eligible candidates for this staffing process.

Veterans’ Hiring Act (VHA)

The VHA allows current and honourably released former Canadian Forces (CF) members to continue serving Canadians by granting them access to employment opportunities within the federal public service. In order to be considered, these current and former CF members must have at least three years of service and must not already be permanently employed in the CRA or federal public service.

In support of the VHA, the CRA has committed to allowing members and former members of the Canadian Forces access to apply on internal CRA staffing processes (open to CRA employees only). As a result, internal CRA job opportunities are posted on CRA’s external Careers website for this purpose.

Members and honourably released former members of the Canadian Forces applying to this staffing process are required to include the details of the Member’s Personnel Record Resume (MPRR) or other official documents or pieces of identification (for example, a copy of their release letter), which are documents issued by the Department of National Defence (DND) with their application to confirm their eligibility to apply.

If the current or former Canadian Forces member does not have a MPRR, he or she may contact Department of National Defence’s Director of Casualty Support Management (DCSM) at 1(800) 883-6094 or [email protected] for a copy of their MPRR or other official documents. For information on requesting a determination regarding status as a medically-released veteran, visit Veterans Affairs Canada.

Preferred Status

Before appointments are made from this staffing process, priority for appointment will be given to individuals with CRA preferred status. Members of the Canadian Forces released for medical reasons attributable to service will be given priority for appointment before all other individuals with CRA preferred status. Priority for appointment will be in the following order:

1. Members of the Canadian Forces released for medical reasons attributable to service with preferred status.
2. Individuals with either CRA surplus preferred status or CRA lay-off preferred status who live and/or work within the general rule of minimum distance of the position.
3. All other individuals with CRA preferred status who live and/or work within the general rule of minimum distance of the position.

Employment Equity

If Employment Equity is used as a staffing requirement to appoint from this staffing process, all candidates and all individuals with preferred status will have to meet the staffing requirements identified on this NOJO in order to be considered for appointment.