Calgary Public Library REFERENCE ASSISTANT Temporary in Calgary, AB

Calgary Public Library

Branch Calgary AB CA

Calgary, AB

_To achieve our vision, Calgary Public Library is seeking leaders with ideas, energy, passion and commitment who can help us make a difference in the lives of…

In January of 2015, the Calgary Public Library launched an exciting and ambitious strategic plan that will re-imagine library services for Calgarians today and into the future.

The new Calgary Public Library represents unlimited possibilities and inspires people of all ages to wonder, seek, discover, and share. Calgary’s 18 (and growing) community libraries are community hubs that ignite learning, discussion, invention, and action and this is accomplished through the Library’s commitment to:

  • be a vital part of strengthening neighbourhoods in a growing city
  • bring the library into more people’s lives by removing barriers and increasing access to information in all its forms
  • focus on services that make a difference
  • develop innovative and collaborative partnerships with our community to leverage collective knowledge and expertise
  • build welcoming, inclusive and dynamic library spaces and places within the heart of our communities.

To achieve our vision, Calgary Public Library is seeking leaders with ideas, energy, passion and commitment who can help us make a difference in the lives of Calgarians and take public library services to a new level of excellence.

Reference Assistant

(Temporary Part-Time, Saddletowne Library)

Do you have strong communication skills and feel comfortable speaking in front of a variety of groups? Can you engage and educate young children and families? Are you a technology whiz with supervisory experience? Are you outgoing, customer-service focused, and passionate about the direction the Calgary Public Library is heading? Have you considered working at the Library as a Reference Assistant?

Job Duties

  • Proactively assists Library members with collection questions and makes recommendations;
  • Resolves member technology issues when accessing Library resources;
  • Participates in the delivery and evaluation of programs for children, teens and adults;
  • Participates in the delivery and evaluation of outreach programs;
  • Carries out collection maintenance and development activities;
  • Demonstrates leadership in activities which improve the Library;
  • Trains and supervises others, as assigned


  • Bachelor’s level university degree and three years of relevant experience
  • Excellent customer service, interpersonal and relationship building skills
  • Effective presentation skills with the ability to communicate to a variety of audiences
  • Demonstrated experience delivering programs for children, teens and/or adults
  • Knowledgeable of current and emerging technologies and their applications in libraries
  • Advanced technological literacy skills including proficiency in MS Office
  • Library collection information an asset
  • Satisfactory completion of technology skill testing and a Vulnerable Sector Check


This is a part-time temporary position at our Saddletowne Library until March 4, 2018 with the a 20.0 hours/week work schedule.


  • Competitive salary
  • Employee Family Assistance Program (EFAP)
  • Opportunity to contribute to an award-winning library system, grow professionally, and make a positive difference in the lives of Calgarians

How to apply

If you meet the requirements of this job posting and would like to make a contribution to one of Canada’s leading public library systems – send a cover letter outlining how you meet the requirements of the position, a resume, and the names of three references to:

Listed email

Be sure to quote competition number “T17-05″ in the subject line of your e-mail.

This competition will remain open until filled.

Has this role intrigued you, but not quite sure it is a fit for you? Fill out our Application Form and send your resume to the required email quoting “Future Opportunities” in your subject line and we will consider your application for other roles at one of our 18 and growing locations.

We thank all who apply but only those selected for an interview will be contacted. Any personal information submitted will be managed in accordance with the Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. Canadian citizens and permanent residents of Canada will be given priority. Applicants must be legally eligible to work in Canada.

Job Type: Temporary

Required education:

  • Bachelor’s

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Calgary, AB, CA
Posted on: 2017-04-02
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