CAA Manitoba Customer service representative – call centre Part Time in Winnipeg, MB

CAA Manitoba

Branch Winnipeg MB CA

Customer service representative – call centre
Winnipeg, MB

No degree, certificate or diploma Education. Completion of high school Experience….

Languages English

Education No degree, certificate or diploma

Education Completion of high school

Experience Experience an asset

Business Equipment and Computer Applications MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook

Specific Skills Address customers’ complaints or concerns; Access and process information; Sell merchandise; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints

Security and Safety Criminal record check

Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines

Essential Skills Reading text; Numeracy; Writing; Oral communication; Working with others; Problem solving; Decision making; Critical thinking; Finding information; Computer use; Continuous learning; Significant use of memory

Work Location Information Urban area

Personal Suitability Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

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Employment Type: Part Time
Location: Winnipeg, MB, CA
Posted on: 2016-12-05
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