OverviewBMO Financial Group Customer Experience Ambassador Full Time in Toronto, ON
BMO Financial Group
Branch Toronto ON CA
Customer Experience Ambassador
Commercial banking customers promptly, courteously, knowledgeably and. Greeting and serving the transactional banking needs of all personal and….
Consistently provide a great customer experience through
greeting and serving the transactional banking needs of all personal and
commercial banking customers promptly, courteously, knowledgeably and
professionally always striving to exceed customer expectations. Recognize the
appropriate time to proactively identify and discuss customer’s needs,
initiating referrals or fulfilling as appropriate in order to add value to the
customer relationship and achieve individual and Branch objectives/targets.
Ensure compliance and adherence to Bank policies and procedures and completion
of required operational effectiveness activities as they relate to but are not
limited to, privacy, money laundering and fraud. Assist with branch
administration and operations through completion of assigned tasks to ensure an
effectively and efficiently operating branch while creating capacity for the
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Employment Type: Full Time
Location: Toronto, ON, CA
Posted on: 2017-04-02