BMO Financial Group Client Service Advisor Full Time in Vancouver, BC

Overview

BMO Financial Group

Branch Vancouver BC CA

Position:
Client Service Advisor
Location:
Vancouver, BC

The Client Service Advisor is responsible for pro-active management of the service coverage relationship; Knowledge of Treasury Management products and services…

The Client Service Advisor supports the bank’s strategy for growing market share and maximizing profitability of client relationships by ensuring prompt and effective resolution of service issues for corporate clients; acting as the first point of contact. The Client Service Advisor is responsible for pro-active management of the service coverage relationship; accurately documenting issues and resolution. As part of ongoing client interactions, the Client Service Advisor is also responsible for identifying enhancements which may result in sales opportunities, product, operational or process improvements. The role also ensures that knowledge is disseminated to the client service team as a whole, through practices of knowledge sharing, training and peer coaching.
Qualifications
3 years related job exposure,

Knowledge of Treasury Management products and services,

Branch banking and operational process knowledge

Strong client focus and interpersonal skills.

Excellent oral and written communication

Problem resolution, analytical & organizational skills.

Able to multi-task in a fast paced environment.

Must work well in a team environment

At our company, we have been helping our customers and communities for over

195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

To find out more visit our website at www.bmo.com/careers.

BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.

Job Commercial Banking
Primary Location Canada-British Columbia-Vancouver

Organisation NA Treas & Pmt Solutions-X000209
Schedule Full-time
Job Posting 01/20/15
Unposting Date 02/03/15