Overview

Big Brothers Big Sisters of Waterloo Region Caseworker Part Time in Kitchener-Waterloo, ON

Big Brothers Big Sisters of Waterloo Region

Branch Kitchener-Waterloo ON CA

Position:
Caseworker
Location:
Kitchener-Waterloo, ON

Post-secondary diploma or degree in social services, human services. Assist in orienting volunteers and guardians to increase their understanding of the…

Summary

The Caseworker is responsible for the implementation of the casework policies and procedures in accordance with the National Standards as outlined by Big Brothers Big Sisters of Canada. Reporting to the Service Delivery Manager in conjunction with the Chief Executive Officer, the Caseworker will be responsible for the implementation of the enrollment policies and procedures in regards to new volunteers and clients. This position is for 24 hours per week and requires a willingness to work flexible hours, including evenings and occasional weekends. Consistent access to a reliable vehicle is required for travel through Waterloo Region.

Responsibilities

  • Provide prompt, engaging, positive and personalized response to inquiring volunteers and guardians

  • Assist in orienting volunteers and guardians to increase their understanding of the organization, our programs and services and the roles and responsibilities of the volunteers and guardians
  • Process volunteer and client files (including applications, references, police checks where applicable) in accordance with Big Brothers Big Sisters of Canada National Standards
  • Assist with the completion of volunteer and client assessments and Pre-Match Training
  • Provide program matching and/or monitoring support

Qualifications

  • Post-secondary diploma or degree in social services, human services

  • Minimum of 1 year experience working with children, volunteers and families in a similar capacity
  • Excellent communication and interpersonal skills
  • Demonstrated ability to take initiative, set priorities, meet deadlines and manage competing demands
  • Strong computer skills
  • Valid driver’s licence, reliable vehicle and clear police checks

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Kitchener, ON, CA
Posted on: 2016-09-27
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