Overview

Belron Canada Assistant Manager-Permanent/Full-time Full Time in St. Catharines, ON

Belron Canada

Branch St. Catharines ON CA

Position:
Assistant Manager-Permanent/Full-time
Location:
St. Catharines, ON

Three (3) years’ experience in sales, customer service and management. Belron® is the worldwide leader in vehicle glass repair and installation, operating in…

Belron® is the worldwide leader in vehicle glass repair and installation, operating in more than thirty countries on five continents. Belron® Canada is the Canadian leader of the replacement, repair and distribution of automotive glass. The company operates coast to coast through its various banners, as Speedy® Glass, Broco Glass, Apple and Vanfax®.

The Assistant Manager will support the Service Centre Manager in planning and executing the day-to-day activities. You will help achieve a productive and profitable operation, while helping to promote a corporate image of excellence by pushing for results, building a strong team, and delivering excellent customer service.

MAIN RESPONSIBILITIES

  • Assist Service Centre Manager in maximizing sales and profits by meeting and exceeding financial targets.
  • Assist Service Centre Manager in establishing store objectives and implement strategies to achieve them.
  • Evaluate team results according to performance indicators (KPIs) in order to make recommendations.
  • Make recommendations to improve operational processes.
  • Ensure customer expectations are consistently exceeded.
  • Help develop and maintain a strong trade and fleet customer base.
  • Assist in controlling and scheduling work flow.
  • Help recruit, train and coach team members on an ongoing basis.
  • Promote a safe and productive work environment where employees can achieve their professional and personal objectives.
  • Provide technical support to Interlock and glass technicians.
  • Ensure compliance with all insurance partners.
  • Ensure full adherence to all company policies and procedures, including all safe work practices.
  • Manage inventory levels to ensure product availability.
  • Maintain a professional appearance, demeanour, and attitude at all times.
  • Fulfill all responsibilities of Service Centre Manager in their absence.

PROFILE

  • Three (3) years’ experience in sales, customer service and management.
  • Experience in automotive repair is an asset.
  • Flexibility to work in other Speedy Glass locations.
  • Career oriented.
  • Customer focused.
  • Results oriented.
  • Team oriented.
  • Exceptional communication skills.
  • Ability to lead and motivate.
  • Proficient in MS Office applications.

APPLY TODAY!

If you are interested in applying for this position, please send your resume to:

Carl Hipkiss
Email: [email protected]
Fax: 905-760-0552

We thank all candidates for their interest. Only the selected, qualified candidates will be contacted. Belron® Canada subscribes to equity in terms of employment.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: St. Catharines, ON, CA
Posted on: 2015-08-18
Posted by: